Experience

TNT Dental

• United States
• Advertising Services
• 1 - 100 Employee

• Copywriter

  • Dec 2019 - Present

  • Craft custom content such as blog posts and service pages, with a focus on unique client voice, SEO value, and informational yet engaging copy to win conversions. Post work via WordPress. • Write for clients with specific requirements and writing styles. • Create team member resources, such as guides, templates, standards, instructions, and data analysis in Google Sheets. • Proofread 7-8 writer’s work every week, checking for grammar, style, and detail. Submit constructive feedback through edits. • Edit existing content to bring it up to current standards, reformat page layout, and include new SEO information. • Coach new writers during onboarding, training them on writing standards and providing edits with track changes in Word. Show less



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Loss Prevention Specialist

  • Feb 2018 - Nov 2019

  •Observe and identify internal and external theft indicators, processoperations, and safety issues, then communicate and document findings•Listen to and understand customer, manager, and employee feedback toprovide real-time group training or individual coaching accordingly•Maintained an upbeat, friendly, and teamwork-focused atmosphere forcoworkers and clients alike in a fast-paced, deadline driven retail setting

• Sales Associate and Team Lead

  • Nov 2013 - Feb 2018

  •Provide excellent in-person and over the phone customer service, answering questions, concerns, complaints, and other situations •Use multitasking, organization, and efficiency in a fast-paced environment to manage departments and lead a markdown team•Stay up-beat and friendly while accomplishing larger team goals



Upwork

• United States
• Software Development
• 700 & Above Employee

• Freelance Copywriter and Editor

  • Sep 2017 - Jun 2018

  Through the freelance platform Upwork, connected with several clients for a variety of short term projects. Finished publications included informational ebook chapters, an ebook summary, online blog post on nutrition, and developmental editing of a self-help book. Through the freelance platform Upwork, connected with several clients for a variety of short term projects. Finished publications included informational ebook chapters, an ebook summary, online blog post on nutrition, and developmental editing of a self-help book.



Lord Hart Productions

• Online/ Remote

• Developmental and Line Editor

  • Jul 2016 - Jul 2017

  •Contributed to 8 publications over 2 years to fully meet and exceed client expectations as well as publishing standards •Substantially edited, rewrote, and added up to 15k words of original content to 20k-30k word novels for clarity, flow, word usage, and style •Adapted to several different writing styles, from fiction to informational •Reworked text written by second-language English authors to transform simple sentences into stories that captivate readers •Contributed to 8 publications over 2 years to fully meet and exceed client expectations as well as publishing standards •Substantially edited, rewrote, and added up to 15k words of original content to 20k-30k word novels for clarity, flow, word usage, and style •Adapted to several different writing styles, from fiction to informational •Reworked text written by second-language English authors to transform simple sentences into stories that captivate readers



Blueberry Lane Books

• Remote/ Online

• Editing and Storytelling Intern

  • Jul 2015 - Jun 2016

  •Worked with authors to ensure clarity and meaning of their work, both before and after edits, to maintain good relations for years •Utilized excellent written communication skills and self-discipline to maintain a dependable reputation in a remote environment •Tasked with listening and understanding authors’ goals for their manuscripts and finding viable ways to implement that into their work •Published accolade for keen attention to detail from author Ben Parris in acknowledgements of the published novel CREDS: An IRS Adventure Show less