Hanna G.
Customer Care Agent at TravelPerk- Claim this Profile
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Catalán Native or bilingual proficiency
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Español Native or bilingual proficiency
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Alemán Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
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/5.0 / Based on 0 ratingsFilter reviews by:
Experience
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TravelPerk
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Spain
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Technology, Information and Internet
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700 & Above Employee
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Customer Care Agent
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Oct 2023 - Present
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Generator
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Reservations & Groups Executive
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Mar 2022 - Oct 2023
Management of group bookings (up to 400pax) covering all 4 Generator Hostels in Germany Management of group bookings (up to 400pax) covering all 4 Generator Hostels in Germany
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ACHSE e.V. Allianz Chronischer Seltener Erkrankungen e.V.
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Germany
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Civic and Social Organizations
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1 - 100 Employee
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Administrative Event Coordinator
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Feb 2021 - Feb 2022
ACHSE e.V. - umbrella organization for rare chronic diseases in Germany -Transparency Project Leader: Engaging all ACHSE sub-organisations -Coordination of events such as "Seltene Gelegenheiten" auf Sylt 2021, NAKSE 2021 and Mitgliederversammlung 2021 (hybrid event) -administrative tasks such as inventory, handling of employee paperwork (joining, leaving, delivery of payslips), redistribution of the office layout, organisation of team events. ACHSE e.V. - umbrella organization for rare chronic diseases in Germany -Transparency Project Leader: Engaging all ACHSE sub-organisations -Coordination of events such as "Seltene Gelegenheiten" auf Sylt 2021, NAKSE 2021 and Mitgliederversammlung 2021 (hybrid event) -administrative tasks such as inventory, handling of employee paperwork (joining, leaving, delivery of payslips), redistribution of the office layout, organisation of team events.
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Group Reservations Coordinator and Back Office Manager
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Jan 2019 - Feb 2021
-Management of group bookings (up to 150pax)-Training of new staff: personalized training through the development of guidelines-Administration: Organisation of events, inventory of the hostel, management of employee procedures-Market analysis: Survey of hostels in the area to establish prices based on an informed approach
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Apprentice
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Sep 2016 - Jan 2019
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Education
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Oberstufenzentrum Gastgewerbe Brillat-Savarin-Schule
Hotel Administration/Management -
Escola d'Art La Industrial
Baccalaureate -
Deutsche Schule Barcelona