Hanna Lindbom
Business Developer customer service at Adlibris- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Vastmanland County, Sweden, SE
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Experience
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Adlibris
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Sweden
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Online and Mail Order Retail
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100 - 200 Employee
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Business Developer customer service
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Jun 2023 - Present
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Kvalitet- och systemansvarig
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Aug 2021 - Jun 2023
Arbetar med förbättringar och effektiviseringar inom kundservice. Kundfokuserat arbete genom processer och rutiner samt systemstöd. Ansvarig kontakt till leverantörer av kundservicesystem.
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Superuser
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May 2019 - Aug 2021
Systemansvarig för ärendehantering, telefoni och kommunikation. Genomfört implementering av ärendehanteringssystem Freshworks.
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Kundservicemedarbetare
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Mar 2015 - May 2019
Hantering av kundkontakt via mail, chatt, telefon samt sociala medier.
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Education
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2007 - 2010
Kungsängsgymnasiet
Administration
Community
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