Experience

Kherson Regional State Administration

• Ukraine
• Public Policy Offices
• 1 - 100 Employee

• Assistant Manager of the Planning and Communications Department

  • Sep 2019 - Present

  - Organization and coordination of internal management activities between deputy and heads of structural subdivisions. - Coordination of preparation of proposals for the work plan and control of implementation. - Control over the design of draft documents. - Analysis and planning of activities, reporting. - Providing methodological assistance to structural units of the regional state administration. - Project management. - Organization and coordination of internal management activities between deputy and heads of structural subdivisions. - Coordination of preparation of proposals for the work plan and control of implementation. - Control over the design of draft documents. - Analysis and planning of activities, reporting. - Providing methodological assistance to structural units of the regional state administration. - Project management.



Telesvit

• Kherson, Ukraine

• Regional Manager of the Dealer Management Department.

  • Nov 2018 - Sep 2019

  - Organization and coordination of partners work. - Analysis and planning of dealers' activities. - Development of active sales and ensuring the implementation of the sales plan. - Coordination of activities, development, training, and motivation of employees. - Control of actions aimed at the implementation of sales indicators and compliance with quality technical indicators. - Organization and coordination of partners work. - Analysis and planning of dealers' activities. - Development of active sales and ensuring the implementation of the sales plan. - Coordination of activities, development, training, and motivation of employees. - Control of actions aimed at the implementation of sales indicators and compliance with quality technical indicators.



Training center "Furor"

• Kherson Ukraine

• Office Administrator

  • Jul 2017 - Oct 2018

  - Planning, organization, and control of training. - Sale of educational products. - Acceptance and execution of documents. - Preparation of reports. - Planning, organization, and control of training. - Sale of educational products. - Acceptance and execution of documents. - Preparation of reports.



Raiffeisen Bank Aval JSC

• Kherson Ukraine

• Superviser

  • Apr 2010 - May 2017

  - Planning, organization and evaluation of the contact center operators. - Control over the implementation of quality indicators and sales indicators. - Compiling and conducting educational and practical presentations. - Analysis of the work of operators and development of plans to improve the quality of service. - Development of motivational programs and their implementation. Specialist - operator (04.2010-10.2011): - Information support for customers. - Cross-selling of services. Show less



Nadra Bank

• Ukraine
• Banking
• 1 - 100 Employee

• Small busness manager

  • Dec 2007 - Feb 2009

  - Service of legal and physical entities. - Receiving customers and sales of bank products. - Carrying out the analysis and preparation of the validity. - Service of legal and physical entities. - Receiving customers and sales of bank products. - Carrying out the analysis and preparation of the validity.