Hank Stenner
Fine Jewelry Senior Sales Professional at Gleim Jewelers- Claim this Profile
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Bio
Experience
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Gleim Jewelers
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United States
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Retail
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1 - 100 Employee
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Fine Jewelry Senior Sales Professional
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May 2021 - Present
111 Stanford Shopping Center, Palo Alto, CA Returned to previous Employer as Commissioned Top Sales for leading Palo Alto AGS Member Fine Jeweler, established since 1931. Gleim Specializes in Bridal, Contemporary Designer Fashion Jewelry, Hi-End Estate Jewelry and Swiss Watches, Manage & Develop clientele sales to exceed sales quotas and increase client base. Maintain store visuals and Bridal inventory stock replenishment. Experienced in Custom Jewelry Design and creating new & unique jewelry from older repurposed client's jewelry… Show more Returned to previous Employer as Commissioned Top Sales for leading Palo Alto AGS Member Fine Jeweler, established since 1931. Gleim Specializes in Bridal, Contemporary Designer Fashion Jewelry, Hi-End Estate Jewelry and Swiss Watches, Manage & Develop clientele sales to exceed sales quotas and increase client base. Maintain store visuals and Bridal inventory stock replenishment. Experienced in Custom Jewelry Design and creating new & unique jewelry from older repurposed client's jewelry. Highly adept at multi-tasking and providing a luxury customer service client experience. Show less
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Senior Sales Professional, Bridal
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Feb 2021 - May 2021
1329 North Main Street, Walnut Creek, CA Bridal Department & High Jewelry Sales for leading luxury fine jeweler specializing in Bridal, Classic & Contemporary Fashion/Designer Jewelry & luxury watches. Managed jewelry & watch service repairs. Responsible for merchandising & inventory control to maximize Bridal Sales Opportunities and clientele development.
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Store Manager
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Aug 2019 - Feb 2021
1191 Broadway Plaza - Walnut Creek, CA Store Manager for Forevermark (The De Beers Group premier branded diamond) newest Flagship Franchise Boutique Partnership, owned by the Padis Family of Padis Jewelry, San Francisco. Lead Sales Team in driving Bridal & Jewelry Diamond Sales to ensure successful store profitability and to build Forevermark's diamond brand. Maintained & reinforced company standards & policies. Ensured training & professional growth of retail team. Product training including company's core ethics statement &… Show more Store Manager for Forevermark (The De Beers Group premier branded diamond) newest Flagship Franchise Boutique Partnership, owned by the Padis Family of Padis Jewelry, San Francisco. Lead Sales Team in driving Bridal & Jewelry Diamond Sales to ensure successful store profitability and to build Forevermark's diamond brand. Maintained & reinforced company standards & policies. Ensured training & professional growth of retail team. Product training including company's core ethics statement & sustainability message, client development, customer service training and sales performance expectations. Responsible for delivering luxury, front of house client experience and maintaining all inventory processing, product merchandising, replenishment, and maintaining store visuals. Show less
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GLEIM JEWELERS
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United States
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Retail
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1 - 100 Employee
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Fine Jewelery Sales
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Oct 2015 - Aug 2019
111 Stanford Shopping Center, Palo Alto, CA 94304 Commission Sales for Peninsula's first, 3-generation family owned Jeweler. Established in 1931, specializing in Fine Estate Jewelry and several Jewelry Designer Brands: Goshwara, Bizzotto, Buccellati, Frank Ancona, Mastoloni Pearls, Breitling Swiss Watches & Baume & Mercier Swiss Watches. Gleim offers full Bridal Diamond Sales, Estate & Insurance Appraisals as well as a full Repair Service for Jewelry and Watch Time Pieces.
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Senior Fine Jewelry Specialist & Manager
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Oct 2012 - Sep 2015
375 Sutter Street, San Francisco, CA Managed entire Fine Jewelry Department & Diamond Sales For Wilkes Bashford, San Francisco. 20 seperate Designer Jewelry Brands included: Kwiat Diamonds, Oscar Heyman, Louis Newman, Temple St. Clair, Assael Pearls + other Fashion Jewelry Designers: Yossi Harari, Frank Ancona, Paul Morelli, Kathleen Dughi, Kimberly McDonald, Syna Jewels, Sylva & Cie, Paolo Costagli. Managed all department operations and visuals. Coordinated Designer year-round Trunk Shows to increase jewelry branding and drive… Show more Managed entire Fine Jewelry Department & Diamond Sales For Wilkes Bashford, San Francisco. 20 seperate Designer Jewelry Brands included: Kwiat Diamonds, Oscar Heyman, Louis Newman, Temple St. Clair, Assael Pearls + other Fashion Jewelry Designers: Yossi Harari, Frank Ancona, Paul Morelli, Kathleen Dughi, Kimberly McDonald, Syna Jewels, Sylva & Cie, Paolo Costagli. Managed all department operations and visuals. Coordinated Designer year-round Trunk Shows to increase jewelry branding and drive increased sales. Show less
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De Beers Diamond Jewellers
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Retail
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Senior Brand Ambassador, Sales & Team Leader
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Jun 2008 - Oct 2012
185 Post Street, San Francisco CA Fine Jewelry Senior Sales including Bridal Engagement & Hi-Jewelry; Continuously ranked #1Top Salesman for 4+ Consecutive Years. Managed & Developed existing & potential clients in exceeding store quotas. Provided high-end customer service and always delivered a luxury client experience as a Brand Ambassador. Maintain merchandising of store windows and floor display visuals. Designated Team Leader for Sales Team to provide and deliver high-end luxury client experience and maintain company ethic… Show more Fine Jewelry Senior Sales including Bridal Engagement & Hi-Jewelry; Continuously ranked #1Top Salesman for 4+ Consecutive Years. Managed & Developed existing & potential clients in exceeding store quotas. Provided high-end customer service and always delivered a luxury client experience as a Brand Ambassador. Maintain merchandising of store windows and floor display visuals. Designated Team Leader for Sales Team to provide and deliver high-end luxury client experience and maintain company ethic standards. Show less
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Fine Jewelry Sales Professional
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Aug 2005 - Mar 2008
350 Post Street, San Francisco, CA Tifffany & Company $2 Million Club Award for Top Sales in 2006. Top Fine Jewelry Sales, providing high-end customer service & client development for luxury retailer. Consistently provided high-end customer service & client development for luxury retailer using strategic selling techniques. Ranked #1 Salesman in Diamond Solitaire & Bridal Department Sales in 2007.
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Trefethen Vineyards
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United States
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Beverage Manufacturing
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1 - 100 Employee
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Special Events Sales Manager & Wine Educator
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2004 - 2005
1160 Oak Knoll Avenue, Napa, CA Managed on-site Special Events for Premium leading Napa Valley Winery. Promoted & Developed Tasting Menus, Wine & Food Pairings and Special Clonal Tastings to increase Trefethen winery-direct sales. Conducted Wine Education for Retail Staff and Consumer Groups, leading V.I.P. Wholesale "Trade" tastings for 3-tier Distributor & National Key Accounts Buyers. Responsible to sell Consumer Events to Private Clients, Promotional Tour Agencies & Hotel Sales Directors for off-site events. Coordinated… Show more Managed on-site Special Events for Premium leading Napa Valley Winery. Promoted & Developed Tasting Menus, Wine & Food Pairings and Special Clonal Tastings to increase Trefethen winery-direct sales. Conducted Wine Education for Retail Staff and Consumer Groups, leading V.I.P. Wholesale "Trade" tastings for 3-tier Distributor & National Key Accounts Buyers. Responsible to sell Consumer Events to Private Clients, Promotional Tour Agencies & Hotel Sales Directors for off-site events. Coordinated all event contracts and vendor related event support. Show less
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Education
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Heald College
Associate of Arts and Sciences (AAS), Electrical Engineering Technology