Experience

Universal Beijing Resort

• China
• Entertainment Providers
• 400 - 500 Employee

• Assistant Director, Revenue Management and Business Analytics

  • Oct 2021 - Present

• Senior Manager, Revenue Management & Business Analytics

  • Sep 2019 - Oct 2021



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Principal, Advanced Analytics

  • Jun 2019 - Sep 2019

• Manager, Retention Analytics

  • Jan 2018 - Jun 2019



Shanghai Disney Resort

• China
• Entertainment Providers
• 700 & Above Employee

• Associate Manager, Revenue Management & Pricing, Theme Park & Theater - RM&A

  • Jun 2016 - Oct 2017

  • Supervise a team overseeing short-term forecasting, product pricing, and yield management for the theme park. • Oversee development of attendance normalization models, pricing sensitivities analyses, and other analytical procedures that yield insightful and pertinent findings used to make strategic business decisions.• Assess implications of new product ideas and provide recommendations to the leadership team whilst considering ability to achieve key metrics within the annual operating plan and long-term forecasts.• Provide foresight to Operations in terms of attendance outlooks which are leveraged to properly schedule and staff the theme park in order to sustain high guest satisfaction and experience.• Manage yield such that revenue is maximized whilst ensuring necessary fluidity of ticket inventory via the various sales channels. Show less

• Senior Analyst, Forecasting & Planning - Revenue Management & Analytics (RM&A)

  • Nov 2015 - May 2016

  • Part of Shanghai Disney Resort Grand Opening team.• Developed short-term, attendance forecast models utilizing SAS and VBA. For initial modeling, led the development of web scraping tools that collected data from various e-commerce, ticketing platforms and utilized the day-over-day pick-up to formulate an overall booking pace.• Assisted in development of Business Objects reports of which is leveraged by multiple lines of business to ascertain actual attendance and historical sales performance.• Collaborated with Sales and Marketing to define initial ticket allocation strategy amongst the various sales channels. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant, Data Analytics - Technology Risk

  • Jul 2012 - Sep 2015

  • Worked on international project providing functional and technical support from a data perspective for multiple ERP modules (indirect procurement, general ledger, real estate, and accounts payable). • Developed validation procedures using SAS and VBA to test the cleanliness and completeness of data and to ensure business and ERP requirements are met prior to conversion. • Facilitated and led discussions with local business to understand legacy processes and system and identify design gaps between legacy and new ERP system. • Assisted with journal entry testing in order to identify potential fraudulent activity or entries of audit-interest for multiple clients. • Provided audit support on varying regulatory areas ranging from Regulation AB, Securitization, and Dodd Frank. Performed analytics of consumer and commercial portfolios to be reported in 10-K, 10-Q, and other financial disclosures • Trained and acted as onboarding advisor to first-year consultants. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Intern, Data Analytics - Technology Risk

  • Jun 2011 - Dec 2011

  • Worked with audit team to identify profiling changes of securitization deals. Implemented required changes by creating and modifying Mainframe programs. • Created SAS programs to parse data files and provide summarized reports. • Worked with audit team to identify profiling changes of securitization deals. Implemented required changes by creating and modifying Mainframe programs. • Created SAS programs to parse data files and provide summarized reports.



FCA Fiat Chrysler Automobiles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Intern, Dimensional Quality - Manufacturing

  • Jun 2010 - Aug 2010

  • Improved data retrieval process for monthly Cp/Cpk reporting by creating an interface that automates the process. Reduced four hour retrieval time to five minutes. • Assessed Jeep Wrangler sport bars impact on BIW build and found root causes to existing variations in build. Proposed possible changes to me implemented in downstream operations. • Created VBA code to verify and validate CMDANA data as well as to perform other miscellaneous tasks. • Managed a group assembled from various cross-functional departments on projects and assignments. Show less