Experience

IMG International Machinery & Generators
• Lebanon
• Machinery Manufacturing
• 1 - 100 Employee
• Business Development Manager

  • Nov 2022 - Present


Mint Basil Market

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Oct 2022

  E-Commerce platform providing healthy and natural products including food, cosmetics & cleaning products . Overseeing all day to day operations in Lebanon: Key Responsibilities: -Inventory Management -Supplier Relationship Management -Billing & Statement of Accounts -Fulfillment management from A to Z -Ensuring customer satisfaction and optimizing customer experience for all Mint Basil Market stakeholders -Advising on all strategic operations requirements and decision making.



CloudSale

• France
• Information Technology & Services

• E-commerce & Businness Development Manager

  • Jul 2018 - Sep 2021

  Wholesale Procurement platform connecting Buyers and Sellers in HoReCa sector. Key Responsibilities: -Involved in all aspects of E-commerce, operations & business development. -Responsible for all forecasting and planning, online merchandising. -Responsible for managing and executing the day-to-day e-commerce operations. -Managing fulfillment, distribution, customer service, orders management & technical support with partners. -Lead strategy across digital channels and developing efficient delivery mechanisms. -Responsible for budget creation and P&L management of the E-commerce division. -Develop and grow key client relationships. -Collaborates with internal and external partners to ensure smooth business operations. Achievement: Reaching in 1 year 3600 + SKU Live,20K+Organic Views on Beta web App,& 100 + new outlet & Horeca clients.



Alpha Household Trading

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Supply Chain & Business Development Manager

  • Jan 2015 - May 2018

  Importing & Distributions of Kitchenware. Key Responsibilities: -Setting up and expand the company business in Saudi Arabia. -Handled all the governmental legal aspects of the company. -Responsible for the following aspects of the supply chain: importing, purchasing, transport, warehousing, sales & distribution. -Sorted and distributed imports in both traditional and E-commerce means; mainly listing on souq.com and delivering Via SMSA Express. -Executed the import of foreign kitchenware products. -Responsible for planning and maintaining all warehouse resources & activities. Achievement: Established a reliable HORECA network of more than 40 businesses in 6 months.



British American Tobacco (Malitab)

• Horeca Trade Marketing Representative

  • Sep 2010 - Dec 2014

  International Tobacco Group Key Responsibilities: -Actively involved in penetrating and distributing Tobacco products to the hospitality (Horeca) segment. -In charge directly for the activation of 300 outlets. -Negotiating and maintaining business relationships with decision-makers. -Mapping routes for weekly distribution and monthly visits. -Ensuring availability of all BAT brands Kent, Dunhill, Lucky Strike, Rothmans...) in all outlets. -Campaigning to introduce the whole product range in all outlets. -Maximizing brand visibility by installing displays and the distribution of promotional items. -Executing on-site promotional activities such as events and promoters dispatch. -Reporting on marketing campaigns and collecting feedback.



BPC Logistics

• Food & Beverages
• 1 - 100 Employee

• Warehouse Operations Manager

  • Aug 2008 - Sep 2010

  3rd Party Logistics company in Lebanon Key Responsibilities: -Managed the operations of "4" independent warehouses. -Managed a team of 35 employees and 13 transport trucks. -Supervised all incoming and outgoing goods. -Storing Goods in their specific locations and linking its info to the system SNS (Supply network solutions) – 3000+ SKUs). 3rd Party Logistics company in Lebanon Key Responsibilities: -Managed the operations of "4" independent warehouses. -Managed a team of 35 employees and 13 transport trucks. -Supervised all incoming and outgoing goods. -Storing Goods in their specific locations and linking its info to the system SNS (Supply network solutions) – 3000+ SKUs).