Business Consultant

• Apr 2012 - Present

Founder

• 2015 - Present

• Planned for, Designed, implemented and controlled many successful retail start-ups. • Strategically performed researches, studies to strengthen various SME’s opportunities to gain competitive advantages for differentiation.• Modified, and Implemented changes to S&OP plans, procurement, cash-to-cash cycle, demand and forecasting plans, warehouse design and Distribution plans to meet customer reliability, responsiveness & Agility• Improved financial state of many SME’s through Cost management and Asset management for retained profit elevation• Measured the performance of the main processes (planning, sourcing, making, delivery, return, and enable), • Determined ongoing process problems and risks using Lean Six Sigma tools, supervised microprojects for improvement and preventive actions• Drove retail and distribution business development, through Operational excellence, implemented new SOPs, people onsite training, introduced newly applied practices, and new technical trends (RFID for example)• Developed control plans, determined metrics to maintain sustainability• Supported senior company leaders to increase customer loyalty by forging long-term relationships based on prompt and courteous service• Supply Chain Design, restructuring end-to-end cycle. Used continuous improvement projects to meet SCOR Model Performance Attributes to ensure agility, reliability, responsiveness, with less costs and maximum asset utilization

Training Instructor

• Feb 2020 - Present

Training in Egypt and Gulf area Training in Egypt and Gulf area

Supply Chain Director

• Sep 2012 - Present

• Spearheaded expansion strategies to increase business market share and drove growth, into 6 branches with a central Distribution Center• Strategically created and adjusted policies and practices for customer needs Fulfillment at optimum cost• Strategically aimed to reduce inventory level without affecting CSL, implemented Demand and forecast plans, and used Inventory Management, ABC analysis, accuracy check, Safety Stock to ensure product availability• Implemented centralized Supply Sourcing, vendor selection, contract negotiation, reduce PR lead times, long relationship to sustain quality and COGS• Implemented cost reduction strategies, consolidated inventory in a Central distribution center, reduced operational expenses, optimized transportation plans, used lean tools to reduce wastes & variable costs• Warehouse Management and Distribution planning and last mile delivery, to ensure GSP and GDP• Applied continuous improvement strategies to enhance immediate, permanent and preventive actions. Enhanced Value-Added Service, using lean six sigma tools• Ensured contingency polices, Performed Risk Assessment and applied risk mitigation strategies using FMEA to maintain market growth, annual sales elevation through continual people development• Introduced new technological solutions for resource optimization to increase Performance • Reviewed financial health by optimizing liquidity, cash to cash cycle, maintained healthy P&L, drove profitability and cash flow focused on attainment of main performance attributes: cost and asset Management • Developed staff capabilities by improving their skills, knowledge, training and defining their roles, SOP implementation and continuous update• Defined and implemented S&OP plans, maximized business potential by providing responsiveness, Reliability, CRM for ensuring client retention.• Formed cross-functional teams to ensure customer needs were met and escalated issues were resolved•Applied Performance metrics

Director Of Operations

• 2013 - 2015

• Participated in development annual budget forecasts, P&L analysis, performed Company Demand resource planning and forecasting• Warehouse layout design, fleet management and ERP implementation• Process Design, value stream mapping, scheduling, sequencing and segmentation to ensure maximum optimized performance• Defined, Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users • Drove key performance indicators and continuous improvements throughout all operations and Closely monitored output to Ensure the maximum source utilization with minimum cost and time• Planned, managed, directed and controlled daily board operations to increase revenues and reduce company costs through Day to day operations, • Cooperated with sales department for territories regular update, number of rounds, exit times according to revenue vs unit sales cost allocation matrix• Supervised sourcing through Procurement Department for products’ mix availability and lag time minimization, • Defined and Implemented work and safety regulations and GSP regulations for warehouse receiving, dispatching, storing, picking, applied lean techniques to remove wastes • Provided agile supportive link between external customers and internal operations through safe Transportation applying GDP, planned for cold chain distribution, and supervised all shipment routs from vendors to end-consumer• Monitored and maintained high level of Reliability, Responsiveness in outbound logistics and reverse logistics following OTIF (On-Time delivery in Full) • Operated within budgetary constraints, controlled tradeoffs of service vs fleet maintenance or outsourcing freight forward carrier• Evaluated employee performance on regular basis, coached new implementations and trained on new ERP modules, aided in increasing quality of work and employee retention

Project Planning Manager

• 2011 - 2013

Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy and operations planning processes for distribution network • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods• Designed, Implemented Forecast plans and supervised testing results of ERP • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory • Achieved 20% inventory reduction by developing and implementing optimization methodologies for accounting processes • Built supplier relationships and establish effective purchasing agreements with indirect and logistics customers • Managed distribution network, including logistics, trade compliance and warehouse management • Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit • Drove key performance indicators and continuous improvements throughout logistics and supplier operations • Raise the capability of the organization and the quality of relevant operations to be compliant with ISO and GDP guidelines

Warehouse Manager

• 2008 - 2011

• Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols • Met warehouse operational needs through efficient staffing and resourcing of materials and equipment • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules • Performed Capacity Control and priority, Led Process Segmentation and Sequencing (SPT) to ensure best responsiveness • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability • Managed over 15 Million LE inventory and 17 employees in 1,000 square-meter warehouse, inventory audits with 99% accuracy following company procedures • Reduced waste by 30% with staff supervision and using first-in first-out method • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time* Controlled Reverse Logistics, collected expired items from retail pharmacies to a central warehouse then segregated and returned to vendors, addressed MOH for burying and burning un-returned items according to ISO regulations

Branch Manager

• 2002 - 2011

• Compared prescription details against safety standards and insurance requirements to support patients Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies Recommended OTC devices or medication options to help mitigate individual symptoms• Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales• Established and optimized schedules to keep coverage and service in line with forecasted demands• Managed controllable P&L line items, including inventory, cash and payroll• Reviewed reports of cash and operations to effectively control store inventory• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers• Trained and developed new employees for ease of transition into team• Controlled store inventory and reviewed cash handling and operations reports• Maintained customer satisfaction while handling product returns quickly and professionally

Production Supervisor

• 2001 - 2002

• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications• Boosted production throughput and quality by revamping procedures and monitoring strategies• Collaborated with internal teams to optimize operations across materials handling, production and shipping• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets• Established clear priorities and production quality standards