Experience

White Aluminium Enterprises

• United Arab Emirates
• Architecture and Planning
• 100 - 200 Employee

• Sinior Credit Controler

  • Feb 2012 - Present

• Credit Collections Supervisor

  • May 2009 - Jan 2012



Dubai Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Customer Service

  • May 2008 - Apr 2009

  • Served customers and acted as a “one-stop-shop” for all products and service’s needs. • Maximized product sales by identifying cross selling opportunities and through quality customer service. • Maximized product sales to agreed targets by probing customer needs and actively cross-selling personal banking products. • Taken ownership of specific customer complaints from initial contact to problem resolution. • Provided support to customer events during or outside normal office… Show more • Served customers and acted as a “one-stop-shop” for all products and service’s needs. • Maximized product sales by identifying cross selling opportunities and through quality customer service. • Maximized product sales to agreed targets by probing customer needs and actively cross-selling personal banking products. • Taken ownership of specific customer complaints from initial contact to problem resolution. • Provided support to customer events during or outside normal office hours. • Provided feedback on improvement to products and processes. • Ensured that my product and process knowledge (including that of competition) is current at all times. Show less • Served customers and acted as a “one-stop-shop” for all products and service’s needs. • Maximized product sales by identifying cross selling opportunities and through quality customer service. • Maximized product sales to agreed targets by probing customer needs and actively cross-selling personal banking products. • Taken ownership of specific customer complaints from initial contact to problem resolution. • Provided support to customer events during or outside normal office… Show more • Served customers and acted as a “one-stop-shop” for all products and service’s needs. • Maximized product sales by identifying cross selling opportunities and through quality customer service. • Maximized product sales to agreed targets by probing customer needs and actively cross-selling personal banking products. • Taken ownership of specific customer complaints from initial contact to problem resolution. • Provided support to customer events during or outside normal office hours. • Provided feedback on improvement to products and processes. • Ensured that my product and process knowledge (including that of competition) is current at all times. Show less