Experience

Intajuna

• Jordan
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Tele sales

  • Mar 2022 - Present

  • Manage large amounts of incoming phone calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies Show less