Experience

Mortimer Clarke Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Litigation Executive

  • Aug 2021 - Present

• Litigation Consultant

  • Apr 2021 - Present



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Administrative Assistant (In House Recruiter)

  • Feb 2016 - Apr 2021

  • Managed the recruitment process autonomously, successfully meeting recruitment goals during busy periods whilst ensuring a positive experience for candidates. Undertaking all aspects of the process from screening applicants, and interviewing and assessing candidates to making offers of employment • Reviewed and redesigned the induction process for new employees creating a strong impression through implementing the Next brand and culture. Delivered all inductions to new employees and those returning from long term absence, taking accountability for the onboarding and induction process • Handled all banking transactions for the branch such as handling cash, collections and orders. Managing start of day procedures, ensuring the correct floats for tills and balances at the end of shifts. Analysing reports and investigating discrepancies to conclusion • Recognised point of contact for local stores and offices, liaising with store managers to collate feedback and information for regional and head offices, ensuring information was provided within required timelines • Successfully amended processes and systems to comply with GDPR regulations which passed a compliance audit • Undertook all administration duties to ensure efficient operations completing tasks such as auditing and compliance, transferring priority stock within deadlines, managing suppliers, supporting senior management team, calendar management, customer service, payroll, • Respected team player and employee, recognising improvement opportunities and submitting cost saving ideas to senior leaders, supporting other departments to prioritise tasks and meet deadlines Show less



Swissport

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Passenger Service Agent

  • Apr 2015 - Oct 2015

  • Provided quality service to passengers in respect to check-in, boarding, special services, lounges, directing passengers through Customs and Immigration, as required • Recognised for the excellent service provided, promoted to managing first class check ins for various airlines • Assisted passengers with self-service check-in kiosks, inspecting and verifying passenger documentation, issuing boarding passes and rescheduling passengers affected by flight interruptions or cancellations • Monitored all gates and check in activities ensuring accurate services-oriented acceptance and boarding acceptance. Maintaining the highest standards of safety and security at all times • Supported passengers when required through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance • Handled passengers affected by flight interruptions and cancellations, providing available options and advice as required Show less