Hande Ilsever

Sales, Marketing and Contracts Manager at Gozen Security
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR

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Experience

    • Türkiye
    • Security and Investigations
    • 300 - 400 Employee
    • Sales, Marketing and Contracts Manager
      • Jul 2007 - Present

      * Generate new business opportunities and Named Account Management * Manage over 300 national & international clients’ B2B contracts in Aviation, Commercial, Maritime and K9 Security Services * Through the Pandemics, which really affected the aviation industry almost stopped the operations, me and my team succeeded adding 12 Airlines to our portfolio and in the other fields of service, increased the # contracts by %30. * Lead and Execute the CSM & CRM software project to ensure high… Show more * Generate new business opportunities and Named Account Management * Manage over 300 national & international clients’ B2B contracts in Aviation, Commercial, Maritime and K9 Security Services * Through the Pandemics, which really affected the aviation industry almost stopped the operations, me and my team succeeded adding 12 Airlines to our portfolio and in the other fields of service, increased the # contracts by %30. * Lead and Execute the CSM & CRM software project to ensure high quality, customer oriented, sales and after sales customer journey, for creating/ improving customer loyalty (for B2B and B2B2C) * Take active role in establishing the new “B2B2C” business model (brand positioning, business processes. Ex: https://gozenguvenliksistemleri.com/ ) * Present the department goals, strategy and tactics at the annual Management Reviews * Lead the team of 4 and cross manage the functional teams, to reach the focused target market, generate sales, at least create brand awareness & high sales potential and ensure that the contract details are served to internal departments for compliance with the details covered under the contract Show less * Generate new business opportunities and Named Account Management * Manage over 300 national & international clients’ B2B contracts in Aviation, Commercial, Maritime and K9 Security Services * Through the Pandemics, which really affected the aviation industry almost stopped the operations, me and my team succeeded adding 12 Airlines to our portfolio and in the other fields of service, increased the # contracts by %30. * Lead and Execute the CSM & CRM software project to ensure high… Show more * Generate new business opportunities and Named Account Management * Manage over 300 national & international clients’ B2B contracts in Aviation, Commercial, Maritime and K9 Security Services * Through the Pandemics, which really affected the aviation industry almost stopped the operations, me and my team succeeded adding 12 Airlines to our portfolio and in the other fields of service, increased the # contracts by %30. * Lead and Execute the CSM & CRM software project to ensure high quality, customer oriented, sales and after sales customer journey, for creating/ improving customer loyalty (for B2B and B2B2C) * Take active role in establishing the new “B2B2C” business model (brand positioning, business processes. Ex: https://gozenguvenliksistemleri.com/ ) * Present the department goals, strategy and tactics at the annual Management Reviews * Lead the team of 4 and cross manage the functional teams, to reach the focused target market, generate sales, at least create brand awareness & high sales potential and ensure that the contract details are served to internal departments for compliance with the details covered under the contract Show less

    • Türkiye
    • Textile Manufacturing
    • 1 - 100 Employee
    • Sales and Customer Relations Specialist
      • Oct 2005 - Sep 2006

      * Manage, develop and maintain business relations with prospects and customers, * Follow the orders from the production line to the Finish Company and shipment. * Manage, develop and maintain business relations with prospects and customers, * Follow the orders from the production line to the Finish Company and shipment.

    • Import and Marketing Responsible
      • Nov 2004 - Sep 2005

      * R&D activities- procurement of the right products and manage the import process, * Present the company at national and international fairs, events, * Conduct promotional activities to dissolve the over stocks and increase sales. * R&D activities- procurement of the right products and manage the import process, * Present the company at national and international fairs, events, * Conduct promotional activities to dissolve the over stocks and increase sales.

    • Public Relations and Media Relations Responsible
      • Nov 2003 - Aug 2004

      * Event planning and Press Release writings. * Event planning and Press Release writings.

  • Teknik Yayincilik
    • Istanbul, Turkey
    • Event Planning and Advertising Sales
      • Nov 2001 - Jul 2002

      * Event and fair planning and organization * Sponsorship and Advertising Sales for the events and magazine * Event and fair planning and organization * Sponsorship and Advertising Sales for the events and magazine

Education

  • New York University
    Specialization MA, Advertising & Marketing
    2003 - 2004
  • Istanbul Bilgi University
    graduated, Business Administration
    1996 - 2000

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