Hana Nguyen
Real Estate Sales Representative at Century 21 Heritage Group Ltd., Brokerage- Claim this Profile
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English Professional working proficiency
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Vietnamese Native or bilingual proficiency
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Chinese Elementary proficiency
Topline Score
Bio
Credentials
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AODA (Accessibility for Ontarians with Disabilities Act) Training
Seneca College -
Integrated Accessibility Standards Regulation & Ontario Human Rights Commission
Seneca College -
Smart Serve Ontario
The Alcohol and Gaming Commission of Ontario
Experience
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Century 21 Heritage Group Ltd., Brokerage
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Canada
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Real Estate
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100 - 200 Employee
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Real Estate Sales Representative
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Aug 2023 - Present
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Sheraton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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F&B Associate
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Sep 2017 - Present
▪ Delivering an exceptional experience by engaging guests in friendly and professional conversations while preparing drinks for all service areas. ▪ Up-selling foods and drink, as well as support the team to reach common goals. ▪ Got nominated for the ASSOCIATE OF THE MONTH for October and December 2017 ▪ Delivering an exceptional experience by engaging guests in friendly and professional conversations while preparing drinks for all service areas. ▪ Up-selling foods and drink, as well as support the team to reach common goals. ▪ Got nominated for the ASSOCIATE OF THE MONTH for October and December 2017
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Cineplex
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Canada
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Entertainment Providers
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700 & Above Employee
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Assistant Manager
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Jun 2018 - Oct 2021
▪ Manage theatre’s operations and guest experience ▪ Control movie’s projectors and perform minor repairs ▪ Balancing daily reports by managing inventory counts▪ Handling guest concerns and meet guest satisfaction ▪ Assist with the hiring process; training, scheduling and managing employees ▪ Oversee and set up auditoriums for rentals and private functions
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VIP FOH Supervisor
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Jun 2017 - May 2018
▪ Working as an ambassador for the VIP experience at Cineplex lounge. ▪ Maximizing staff efficiency and productivity ▪ Up-selling foods and drinks to maintain business revenue.▪ Highly adapt in conflict resolution and dealing with guest concern
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Seneca Polytechnic
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Canada
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Higher Education
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700 & Above Employee
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Ambassador
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May 2017 - May 2018
▪ Act as a representative of the college at House Opening events and supporting other teams as required ▪ Helping out fellow and prospective students through sharing own college experiences. ▪ Act as a representative of the college at House Opening events and supporting other teams as required ▪ Helping out fellow and prospective students through sharing own college experiences.
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Huddersfield Rugby Union Football Club
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Event Associate
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Jun 2014 - Aug 2016
▪ Preparing and executing a detailed outline of the event needs ▪ Set up private function areas with appropriate equipment and materials, including decorations, catering, guests and any other items requested. ▪ Do final checks at the day of the event to ensure everything meets standard ▪ Preparing and executing a detailed outline of the event needs ▪ Set up private function areas with appropriate equipment and materials, including decorations, catering, guests and any other items requested. ▪ Do final checks at the day of the event to ensure everything meets standard
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Maverick's 80s Lounge
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United Kingdom
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1 - 100 Employee
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Team Leader
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Oct 2011 - Sep 2014
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Apollo Education and Training Vietnam
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Education Management
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1 - 100 Employee
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Overseas Educational Consultant Intern
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May 2011 - Oct 2011
▪ Coordinated tele-sale activities and building customer relationships. ▪ Gained report writing skills presenting data to senior managers. ▪ Achieved organizational and management skills through participated as a leader of the Singapore summer camp and organized game-shows/ activities for participants.
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English Teaching Assistant
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May 2011 - Oct 2011
▪ Worked alongside international teachers to support learning activities.▪ Helped children who need extra support to complete tasks.
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Education
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The University of Huddersfield
Bachelor’s Degree, BA (Hons) Advertising and Marketing Communications -
Humber College
Licentiate degree, Real Estate Salesperson -
Seneca College
Postgraduate, Global Hospitality Operations Management -
Seneca College
Postgraduate, Global Hospitality Business Development -
The University of Huddersfield
Foundation Programme, Business, Law and Social Studies