Hana Nguyen

Real Estate Sales Representative at Century 21 Heritage Group Ltd., Brokerage
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency
  • Chinese Elementary proficiency

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Bio

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Credentials

  • AODA (Accessibility for Ontarians with Disabilities Act) Training
    Seneca College
  • Integrated Accessibility Standards Regulation & Ontario Human Rights Commission
    Seneca College
  • Smart Serve Ontario
    The Alcohol and Gaming Commission of Ontario

Experience

    • Canada
    • Real Estate
    • 100 - 200 Employee
    • Real Estate Sales Representative
      • Aug 2023 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • F&B Associate
      • Sep 2017 - Present

      ▪ Delivering an exceptional experience by engaging guests in friendly and professional conversations while preparing drinks for all service areas. ▪ Up-selling foods and drink, as well as support the team to reach common goals. ▪ Got nominated for the ASSOCIATE OF THE MONTH for October and December 2017 ▪ Delivering an exceptional experience by engaging guests in friendly and professional conversations while preparing drinks for all service areas. ▪ Up-selling foods and drink, as well as support the team to reach common goals. ▪ Got nominated for the ASSOCIATE OF THE MONTH for October and December 2017

    • Canada
    • Entertainment Providers
    • 700 & Above Employee
    • Assistant Manager
      • Jun 2018 - Oct 2021

      ▪ Manage theatre’s operations and guest experience ▪ Control movie’s projectors and perform minor repairs ▪ Balancing daily reports by managing inventory counts▪ Handling guest concerns and meet guest satisfaction ▪ Assist with the hiring process; training, scheduling and managing employees ▪ Oversee and set up auditoriums for rentals and private functions

    • VIP FOH Supervisor
      • Jun 2017 - May 2018

      ▪ Working as an ambassador for the VIP experience at Cineplex lounge. ▪ Maximizing staff efficiency and productivity ▪ Up-selling foods and drinks to maintain business revenue.▪ Highly adapt in conflict resolution and dealing with guest concern

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Ambassador
      • May 2017 - May 2018

      ▪ Act as a representative of the college at House Opening events and supporting other teams as required ▪ Helping out fellow and prospective students through sharing own college experiences. ▪ Act as a representative of the college at House Opening events and supporting other teams as required ▪ Helping out fellow and prospective students through sharing own college experiences.

    • United Kingdom
    • Spectator Sports
    • 1 - 100 Employee
    • Event Associate
      • Jun 2014 - Aug 2016

      ▪ Preparing and executing a detailed outline of the event needs ▪ Set up private function areas with appropriate equipment and materials, including decorations, catering, guests and any other items requested. ▪ Do final checks at the day of the event to ensure everything meets standard ▪ Preparing and executing a detailed outline of the event needs ▪ Set up private function areas with appropriate equipment and materials, including decorations, catering, guests and any other items requested. ▪ Do final checks at the day of the event to ensure everything meets standard

    • United Kingdom
    • 1 - 100 Employee
    • Team Leader
      • Oct 2011 - Sep 2014

    • Education Management
    • 1 - 100 Employee
    • Overseas Educational Consultant Intern
      • May 2011 - Oct 2011

      ▪ Coordinated tele-sale activities and building customer relationships. ▪ Gained report writing skills presenting data to senior managers. ▪ Achieved organizational and management skills through participated as a leader of the Singapore summer camp and organized game-shows/ activities for participants.

    • English Teaching Assistant
      • May 2011 - Oct 2011

      ▪ Worked alongside international teachers to support learning activities.▪ Helped children who need extra support to complete tasks.

Education

  • The University of Huddersfield
    Bachelor’s Degree, BA (Hons) Advertising and Marketing Communications
    2012 - 2016
  • Humber College
    Licentiate degree, Real Estate Salesperson
    2022 - 2023
  • Seneca College
    Postgraduate, Global Hospitality Operations Management
    2017 - 2018
  • Seneca College
    Postgraduate, Global Hospitality Business Development
    2017 - 2018
  • The University of Huddersfield
    Foundation Programme, Business, Law and Social Studies
    2010 - 2011

Community

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