Hanan Qudsieh

Training Manager at RMK The Experts
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Arabic -

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Experience

    • United Arab Emirates
    • E-Learning Providers
    • 1 - 100 Employee
    • Training Manager
      • Jan 2016 - Present

      Responsibilities:  Assist the General Manager in development of strategic planning to ensure that the company activities meet the objectives, development and design training materials, attending government and clients meetings, FSMS auditing and consultancy.  Assist the General Manager in development of e-learning training, coordinating with the LMS provider, technical team to make the necessary changes and modifications, storyboard eLearning developer to describe the visuals, text, interactions that will be used in the eLearning course. Direct reporting to General Manager related to training operations and administration matters. Training Design and development.  Managing the key client’s requirements, organize regular meetings.  Responding to clients complaints.  Manage training operations.  Support and collaborate with digital marketing team (review posts and news), enhance company website structure with training categories, training courses details and pictures.  Monitor and Audit training programs, certificates issued to ensure compliance with regulations.  Assess the course development and training modules including delivery and evaluation.  Incorporate innovative and creative techniques into the existing training process.  Communicate with Municipalities in UAE.  Support trainers with strong leadership and promote the adoption of best practice.  Coaching and mentoring trainers.  Stay informed as to relevant skill and qualifications levels required by trainers  Facilitate trainers approvals and the annual development programs and CPD. Handle company certification documents related to Quality Management System performance. ISO 9001:2015 to ensure that compliance with the Standards.  Handle company accreditation bodies documents (EIAC) & NCFE. Handle ACTVET documents and practices to ensure that compliance with the requirements.  Manage company's training and examination center in the Emirate of Abu Dhabi. Show less

    • Food Safety Consultant
      • Jan 2016 - Present

      Responsibilities: Provide consultancy for development and implementation of FSMS management system: (ISO 22000:2018 & HACCP) which includes Implementation and Documentation for for various food establishments: hotels, catering and manufacturing etc.  Develop project time plan to meet deadlines. Conduct GAP Analysis to determine the food establishment needs and prepare GAP Audit report.  Improve upon existing food safety practices and procedures. Find solutions to challenges or barriers for implementing a FSMS. Develop food safety manual, procedures, SOPs, CCPs, OPRP, process mapping, organization risks and opportunities, internal and external issues, Context of the Organization. Set up documentation and proper record keeping procedures. Support client with technical knowledge and expertise that facilitates FSMS implementation. Conduct Internal Audits on FSMS to ensure compliance with CODEX and ISO international standard. Assist in coordinating and communicating the results of consulting and audit projects via written reports and oral presentations to management. Assist in the implementation of corrective actions and ensure verification and closure of all non-conformities related to Audit.  Presence during the Visit of the Certification Body. Conduct Supplier Audit/ second party Audit for various food establishment.  Conduct Food Safety Management System training: HACCP Awareness Seminar, ISO 22000:2018 Awareness, HCCP Implementation, Internal Audit, Process Mapping, Good Hygiene Practice. Show less

    • Senior Food Safety Trainer & Consultant /Approved Trainer by the Municipalities across all the UAE.
      • Sep 2012 - Dec 2015

       Food safety training courses-Basic Level (Approved by Dubai, RAK, Fujairah).  Food Safety Level 3 Training course. Person in Charge (PIC-Level 2 & 3) Trainings- Approved by Dubai Municipality. GHP Training & HACCP Trainings-Approved by Sharjah Municipality. APHP Training Training-Approved by Ajman Municipality. EFST-Approved by (ADAFSA). HACCP Awareness Training Course. HACCP Implementation Training /Level 3 Award. HACCP Internal Audit Training. ISO 22000:2005 Awareness & Internal Audit Training. External Audit for Food Facilities Develop food safety manual, procedures, SOPs, CCPs. Show less

    •  Independent Researcher
      • 2007 - 2011

      Publications in Food Safety and Quality:  The Hidden Hazards in Enhanced HACCP and ISO-22000 Based Quality Systems. Dubai international food safety conference, 2010.  The Insidious Food Hazards as New Categories in HACCP and ISO-22000 Based Systems, Internet Journal of Food Safety, 2008 (10),50-57.  Food safety Paper (Poster) Dubai International food safety conference, 2009. Publications in Food Safety and Quality:  The Hidden Hazards in Enhanced HACCP and ISO-22000 Based Quality Systems. Dubai international food safety conference, 2010.  The Insidious Food Hazards as New Categories in HACCP and ISO-22000 Based Systems, Internet Journal of Food Safety, 2008 (10),50-57.  Food safety Paper (Poster) Dubai International food safety conference, 2009.

    •  Researcher / Project Manager
      • 2002 - 2003

    • Malaysia
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • 2001 - 2002

    • Engineering Supervisor
      • 1995 - 1997

Education

  • Universiti Putra Malaysia
    Master's degree, Food Science and Technology
    2001 -
  • University of Jordan
    Diploma, Food Science
    1997 -

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