Experience

Downriver Community Conference - MI Works

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Career Specialist

  • Feb 2020 - Present

  1- Responsible for assisting customers of Michigan Works! Service Centers in their search for employment and directing them toward additional workshops or programs from which they may benefit.2- Provide consistent, expert advice and professional support for job seekers and employers in utilizing on-line, Center, and program resources.3- Assist customers in developing professional electronic resumes.4- Assist with application completion, conduct on-line job or resume searches and present various career development workshops, program orientations and seminars.5- Responsible for providing timely and accurate information regarding the services available to customers.6- Maintain accurate records in accordance with local, state, federal and unit regulations, and maintain updated information and resources in the centers.

• Trade Adjustment Assistance Advisor

  • Oct 2020 - Nov 2021

  1- Assist in conducting group and individual worker orientations to explain program benefits and guidelines to customers. Provide information, respond to questions and inquiries regarding program eligibility, and conduct thorough, informative sessions for customers.2- Greet each customer in a friendly, professional manner, provide information on the benefits or services available, and guide customers through the appropriate registration processes or to the appropriate community resource.3- Assess, evaluate, and record customer needs, develop activity plans and goals for the customers in their Individual Employment Plan and/or ISS, based on their assessments and needs.4- Participate in and conducts active case management, as well as perform follow-up on all customers to facilitate progress towards basic skills, job search, placement and/or training goals.5- Maintain contact with customer caseloads to track progress, document services delivered, and update necessary waivers and activity forms.6- Maintain updated knowledge of the local labor market, career-development techniques, job-search skills, related resources, training opportunities, in-demand occupational training, and self-help materials to assess customer’s marketability and provide appropriate career guidance.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Associate Banker

  • May 2022 - Aug 2022

  1- Engage clients as they enter the branch2- Help clients with everyday transactions such as depositing or cashing checks, reordering a debit card, or helping update their address 3- Teach clients how to use self-service options – Help customers learn how to complete their banking needs, whenever, wherever and however they want with self-service options, including the Chase Mobile App, Chase.com, and ATMs with expert knowledge in our self-service and digital platforms4- Manage wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings5- Identify additional opportunities and introduce them to licensed bankers and One Chase family



Hamadeh Educational Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Student monitor

  • Nov 2016 - Feb 2020

  1- Supervise the students during the school time to serve and ensure their safety2- Perform administrative and clerical tasks (such as scanning or printing)3- File documents to maintain an organized and efficient office environment4- Observe and report to certain areas in the school that need more attention5- Report to the supervisor any concern about any student’s behavior 1- Supervise the students during the school time to serve and ensure their safety2- Perform administrative and clerical tasks (such as scanning or printing)3- File documents to maintain an organized and efficient office environment4- Observe and report to certain areas in the school that need more attention5- Report to the supervisor any concern about any student’s behavior



HOLLINGSWORTH

• United States
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Team Leader

  • May 2015 - Oct 2016

  1- Responsible for knowing proper procedures for workers to follow and ensuring that they comply2- Quality control on the line production and assembly3- Receive auto parts and get their orders printed 1- Responsible for knowing proper procedures for workers to follow and ensuring that they comply2- Quality control on the line production and assembly3- Receive auto parts and get their orders printed