Hanan Haloush, MBA

Senior Manager - Corporate Training at Australian University
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • MBA
    -

Experience

    • Kuwait
    • Higher Education
    • 200 - 300 Employee
    • Senior Manager - Corporate Training
      • May 2017 - Present

      PRIMARY TASKS:1. Manage day to day operations and activities of the department in liaison with Director CT.2. Provide high level advice and participates in developing the strategic direction of the CT department in liaison with the Director CT.3. Responsible for the development of Policies and Procedures within the Department in consultation with the Director of Corporate Training. 4. Monitor the achievement of budgets and provide input required for the development of annual budgets for review.5. Responsibility for building a client base. 6. Recommend target of Key Performance Indicators and Key Result Areas, execute them and provide feedback to the Director CT.7. Develop and implement strategic initiatives to attract prospective clients to CT, and raise community awareness of CT products and branding.8. Develop contacts and partnerships with Kuwait corporate, industry and international representatives.9. Liaises with industry, both locally and internationally in order to establish training needs and position the ACK CT brand.10. Ensure private and government sector needs are researched to reveal training requirements for product program development.11. Responsible for development and implementation of Departmental strategic marketing and administrative management plans including provision of detailed Action Plan in line with budget provision.12. Responsible for setting of sales strategy, sales targets and distribution thereof and monitoring and regular reporting of results.13. Participation in Proposal development and pricing meetings, with responsibility for pricing outcomes14. Manage ACK CT representation at external marketing and promotional events such as Exhibitions.15. Manage all activities relating to the production of branded internal and external materials ensuring adherence to ACK CT Corporate Branding.16. Manage the development of ACK CT website content and social media content.

    • Business Development & Operations Manager
      • Jan 2015 - May 2017

      PRIMARY TASKS:1.Manage the day-to-day activities (staffing, workloads, budget and facilities) of business development and administrative staff in liaison with Director and operations team.2.Draft and implement the ACK CT strategic marketing and administrative management plans, including provision of Action Plan in line with budget provision.3.Responsible for setting of sales strategy including the generation of new business, sales targets and distribution thereof, mentoring and motivating business development staff to deliver outcomes and regular reporting of results.4.Monitor the achievement of budgets and provide input required for the development of annual budgets for review.5.Responsible for the development of Policies and Procedures related to areas of responsibility.6.Management of Public Course processes including regular review of participant numbers, motivating of sales staff to reach targets. 7.Develop and implement strategic initiatives to attract prospective clients to ACK CT, and raise community awareness of ACK CT products and branding eg. Seminars and Symposiums.8.Manage the development and maintenance of an extensive client database, and the maintenance of relationships with identified clients.9.Participation in Proposal development and pricing meetings, with responsibility for pricing outcomes10.Attendance of client meetings including with business development staff when required11.Manage ACK CT representation at external marketing and promotional events 12.Develop required inputs in liaison with Learning & Development Manager for marketing materials.13.Manage all activities relating to the production of branded internal and external materials ensuring adherence to ACK CT Corporate Branding.14.Oversee the drafting of Press Releases in coordination with the Marketing Department with final approval to be provided by Senior Director.15.Manage the development of ACK CT website content and social media content.

    • Kuwait
    • Education Administration Programs
    • 1 - 100 Employee
    • Center & Operations Manager
      • May 2008 - Dec 2014

      1. Develop an annual sales and business plan aligned with the annual operating plans of the company.2. Develop pricing strategies, balancing company objectives and customer satisfaction.3. Analyze corporate customers’ requirements, standards & evaluation.4. Identify competencies needed for training center employees & preparing development programs.5. Develop & Improve products and services.6. Implement the sales strategy to ensure that sales targets are met by the team members (Individuals, Government & private sectors).7. Provide coaching, training and personal development to the sales team to make sure the required sales targets are met and exceeded.8. Drive and support the sales team to achieve sales targets.9. Conduct ongoing recruitment projects to maximize the manpower capabilities of the sales team.10. Develop training plans for the team.11. Use sales forecasting and strategic planning to ensure the sale and profitability of products & services.12. Analyzing business developments and monitoring market trends. 13. Penetrate and acquire new corporate & government sectors customers.14. Participate with center manager in setting yearly marketing plan.15. Provide input into sales strategies & long range business plans for the organization in an appropriate business area. 16. Communicate and coordinate with National & International Training Centers.17. Participate in seminars & exhibitions.

    • Education Administration Programs
    • 1 - 100 Employee
    • Corporate Sales Manager & Acting center manager
      • Jun 2007 - Feb 2008

      Implement the sales strategy to ensure that sales targets are met by the team members.Provide coaching and personal development to the sales team to make sure the required sales targets are met and exceeded.Drive and support the sales team to achieve sales targets.Conduct ongoing recruitment projects to maximize the manpower capabilities of the sales team. Develop an annual sales and business development plan aligned with the annual operating plans of the company.Develop pricing strategies, balancing company objectives and customer satisfaction.Use sales forecasting and strategic planning to ensure the sale and profitability of products & services.Analyzing business developments and monitoring market trends. Analyze corporate customers' requirements, standards & evaluation.Identify competencies needed for training center employees & preparing development programs.Provide input into sales strategies & long range business plans for the organization in an appropriate business area. Develop & Improve products and services.Communicate and coordinate with National & International Training Centers.Participate in seminars & exhibitions.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Development Manager
      • Feb 2006 - May 2007

      Develop business in new markets from new contact through to full proposals & final closingImplement the sales strategy to ensure that sales targets are met or increased in market shareUse different marketing elements that persuade clients of best training methods to maintain productivity & efficiency Develop and maintain relationships with new and existing clients to increase sales Maintain a high-profile company presence in the market place through the creation of win-win situations with customers that turn a sales relationship into a long-term commercial partnership.Develop and deliver accurate sales forecasts in line with business objectives My Main Achievements: Achieved & generated a revenue of more than $ 1,000,000 in year 2006

    • Account Manager
      • Jan 2001 - Jan 2006

      Identify new Medium to big sized accounts to target in order to fulfill sales forecast.Ability to penetrate within a customer organization to identify all key influencers and decision makers.Provide a full customer service PR function externally and internally to training products & services Closing of speculative sales Maintain and update customer informationMy Main Achievements: * Achieved & generated a revenue of more than $ 650,000 in year 2005 * Achieved & generated a revenue of more than $ 500,000 in year 2004

    • Training Coordinator
      • Jun 1998 - Dec 2000

      Identify new small to Medium sized accounts to target in order to fulfill sales targetsAbility to penetrate within a customer organization to identify all key influencers and decision makers.Provide a full customer service PR function externally and internally to training products & services Closing of set targets Maintain and update customer information

    • Chemistry teacher
      • Sep 1991 - May 1998

      Teaching Chemistry curriculums to high school students Teaching Chemistry curriculums to high school students

Education

  • University of Wales
    Master's Degree, Business Administration and Management, General
    2008 - 2013
  • Kuwait University
    Bachelor degree of Science, Biochemistry
    1984 - 1988

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