Experience

Sanlam Pan africa

• Insurance
• 100 - 200 Employee

• Regional Commercial Lines Underwriting Manager

  • Oct 2018 - Present



SAHAM Assurance

• Kenya

• Underwriting Manager for Eastern and Southern Africa

  • Nov 2018 - Nov 2018

  Responsible for leading Property and Engineering’s underwriting strategy and enhancing technical and analytical capabilities and positioning our business for growth and profitability across the Eastern and Southern regions of Saham Finances / SEM. The role revolves around an innovative product approach that meets customer needs as jointly defined with the subsidiaries and with the Sales and Development Department. It ensures a high level of service to subsidiaries, brokers and clients in order to consolidate the Saham Group as the key player in the corporate risk segment in Africa. Show less



Self-employed

• Worldwide

• Management Consultant

  • Oct 2017 - May 2018

  Management / leadership support, including but not limited to the assessment of current personnel and organizational structure, recommendations for reorganization and assistance with expansion efforts as well as coaching and training to assist in the transition and the creation of workshops / events aimed at increasing awareness / business development. Current affiliations include GIZ Egypt, andChange and The Jasmine Effect. Management / leadership support, including but not limited to the assessment of current personnel and organizational structure, recommendations for reorganization and assistance with expansion efforts as well as coaching and training to assist in the transition and the creation of workshops / events aimed at increasing awareness / business development. Current affiliations include GIZ Egypt, andChange and The Jasmine Effect.



American Chamber of Commerce in Kenya

• Nairobi, Kenya

• Interim CEO

  • Jan 2017 - Jul 2017

  Provided the stability and leadership required to affect a smooth transition during the restructuring of the American Chamber of Commerce, Kenya while managing member expectations and improving member relations. Provided the stability and leadership required to affect a smooth transition during the restructuring of the American Chamber of Commerce, Kenya while managing member expectations and improving member relations.



AIG

• United States
• Insurance
• 700 & Above Employee

• Head of Commercial Property and Engineering for EA / Lead Underwriter PVT Sub-Saharan Africa

  • Nov 2013 - Dec 2016

  Lead staff of 7 to manage Profit Center operations in Kenya and Uganda. Expand AIG interests in East Africa, establish and execute strategic plan, monitor and constantly improve service to agents, brokers, and clients, and manage high visibility contracts and programs. Assist regional head of security to monitor country risk in Kenya. • Customer Engagement: Educate business community regarding Profit Center risk transfer products and Risk Management through Risk Engineering and follow up. • Strategic Plans & Corrective Actions: Implement strategic plans that support regional objectives; initiate action to remedy projected and actual shortfalls in attaining production budgets and growth targets; • Growth & Profitability: Develop new products, identify new distribution channels, and ensure that underwriting profits increase predicated on a “pure” loss ratio. • Staff Development & Succession: Assess operations, identify areas for improvement, initiate training (team and individual); identify current team members to mentor and coach in preparation for advancement to higher level positions; develop succession plans. • Team Creation / Regional Presence: Defined skill sets, led recruitment efforts, and hired and trained team members to support operations in Kenya and Uganda. Determined structure of local operations and drove market awareness of AIG brand and value. • Political Violence Portfolio: Created strategy, authored plan, and established (continuously monitored) Sub-Saharan portfolio in line with global appetite. Currently support efforts to expand portfolio with related underwriting; established training programs and developed team skill. Show less



AIG Egypt Insurance Company

• Cairo Governorate, Egypt

• Vice-President Commercial Property & SME Insurance

  • Feb 2009 - Nov 2013

  Developed / executed strategic plan to align Egypt to global profitability growth goals and underwriting guidelines. Directed 3 employees and supervised Profit Center operations. Prepared production and expense budget with regional PCM and Egypt senior management; monitored performance and implementation. • Sales & Marketing Collaboration: Partnered with Sales & Marketing to develop Insurance Advisors and Corporate Executives and agents via education programs and coaching; efforts drove increase in product distribution. • Field Office Acceptance Levels: Enforced underwriting guidelines, delegated authorities, and maximized field offices’ acceptance levels. • Production Growth: Correlated strategic plans with production growth targets; monitored efforts to achieve growth, maintained budgets, and delivered within guidelines; took steps to correct deviations from plan. • Expense Ratio: Developed enhanced procedures and processes to reduce costs and maximize productivity and efficiency. • Portfolio Re-engineering / Profitability: Identified unprofitable business that did not all within AIG underwriting standards (specific accounts and programs) and initiated runoff SME book of business while minimizing negative impact; dramatically improved risk quality and improved profitability. • Team Building / Training Coordination: Partnered with country management and Human Resources to ensure appropriate staffing and training for 3-person Profit Center team; designed / implemented developmental plans for each employee. Show less



TRUMP ENTERTAINMENT RESORTS INC.

• Atlantic City, New Jersey

• Loss Control Manager, Risk Management Department

  • Apr 2005 - Mar 2008

  Directed 8-member Risk Management team; secured coverage and placed policies for entire company. Led in-house loss prevention efforts; evaluated premises, conditions, procedures, and training to identify risk regarding property damage, injuries to guests, injuries to employees, and compliance with health and safety standards. Member, Employment Board of Review. • Risk & Safety Programs: Created and implemented companywide programs to improve safety awareness and reduce severity and frequency of General Liability and Workers’ Compensation claims; coordinated educational programs for Risk Management. • Policy Placement: Identified insurable risk and negotiated / placed corporate insurance policies; negotiated terms and rates with Workers’ Compensation medical providers. • Litigation & Attorneys: Oversaw litigated and non-litigated claims; coordinated efforts of attorneys, insurance company representatives, and doctors to settle claims in a timely and cost effective manner. • Workers Comp Paid Loss Programs: Administered workers’ compensation paid loss programs for 3 Atlantic City properties. • Budgets & Reporting: Prepared departmental budgets and monthly financial spreadsheets illustrating outstanding reserves and paid losses on all claims against 3 Atlantic City properties. • Risk Management Software: Administered STARS Risk Management Information Services Software system. • Collateral Return: Negotiated return of outstanding collateral from multiple insurance providers in excess of $4M. Show less