Project Manager

• Feb 2013 - Present

• Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout execution. • Managed teams sizes of 8 to 30 people and established partnerships with teams, vendors, and contractors. • Identified and analyzed clients' business requirements and process through document analysis, interviews, workshops, and workflow analysis. • Managed HR ERP implementation, closed the project within established timelines and budget, and optimized the payroll processing time for 2600 employees from 5 to 1 hour. • Reduce the budget of reporting development by 60% by encouraging skill transfer and negotiating with the contractor and the internal team. • Managed projects with a budget from $150 000 to $600 000 and served as the primary liaison between contractors and multiple internal groups to clarify goals and meet standards and deadlines. • Recommended improvements to existing systems and reduced the average processing time for leave management from 3 to 1 day. • Delivered timely support by tracking issues and communicating resolutions to end users, which enhanced client satisfaction by 20%. Show less