Experience

Cara Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • Feb 2020 - Present

  - Perfecting fine dining skills from working at Houston’s in an upscale casual environment - Growth in professionalism with high end clientele - Mastering efficiency and guest satisfaction - Mastering highest check point average amongst servers - Perfecting fine dining skills from working at Houston’s in an upscale casual environment - Growth in professionalism with high end clientele - Mastering efficiency and guest satisfaction - Mastering highest check point average amongst servers



Houston's

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server

  • Jan 2020 - Present

  - Consistently achieved the highest guest check averages among all full-time servers through suggestive selling. - Pioneered appetizer sales contest which generated additional 20% in sales which in turn cultivated an environment of friendly competition and teamwork between colleagues - Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures. - Consistently achieved the highest guest check averages among all full-time servers through suggestive selling. - Pioneered appetizer sales contest which generated additional 20% in sales which in turn cultivated an environment of friendly competition and teamwork between colleagues - Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures.



A Plus Learning

• Los Angeles Metropolitan Area

• Teacher

  • Jan 2019 - Mar 2020

  - Developed learning material allowing children to solve problems, experiment, question, and master concepts through active learning. - Adopted distinctive teaching methodologies, documented all lessons, organized group discussions, and mentored troubled students. - Provided informative presentations to students regarding different areas of studies and ensure that all students fully comprehend all aspects - Developed learning material allowing children to solve problems, experiment, question, and master concepts through active learning. - Adopted distinctive teaching methodologies, documented all lessons, organized group discussions, and mentored troubled students. - Provided informative presentations to students regarding different areas of studies and ensure that all students fully comprehend all aspects



NPR BIOMEDICAL, INC

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2017 - Dec 2018

  - Coordinated all international and domestic travel arrangements for executives going to corporate events. - Trained 3 administrative assistants on customer service and other office procedures, including maintaining files and sending correspondence. - Organized office transition from paper invoice to QuickBooks and online invoicing. - Overhauled recordkeeping system from manual to computer-based, creating a user-friendly and systematic information management system and reducing data-retrieval time. Show less



Yogurtland

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Assistant Manager

  • Feb 2015 - Jan 2017

  - Created and managed employee schedules, accommodating individual requests and requirements - Routinely inspected company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guests - Addressed and resolved guest concerns, maintaining brand loyalty and increasing customer satisfaction ratings to 90% - Created and managed employee schedules, accommodating individual requests and requirements - Routinely inspected company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guests - Addressed and resolved guest concerns, maintaining brand loyalty and increasing customer satisfaction ratings to 90%