Experience

papelote s.r.o.

• Czechia
• Retail
• 1 - 100 Employee

• Product Project Manager

  • May 2023 - Present

• Retail Store Manager

  • Jun 2021 - Present



Tiffany & Co.

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Assistant Store Manager

  • Oct 2018 - Feb 2020

  • Developed curiosity and structure within the staff members by keeping them regularly motivated • Covered the daily basics of the store, ensured daily operations and functions were carried out • Provided feedback to the Head Office • Led and motivated the team to achieve KPI’s • Established relationship with customers and converted them to loyal clients • Supported the team on the sales floor in all areas of their responsibilities, provided the team with coaching and guidance • Delivered regular Team Meetings and Daily briefings • Full responsibility in the absence of the Store Manager • Built positive work environment and relationships in order to reach both individual and store sale targets • Store Management Reports interpreted and reviewed • CRM and personal focused Clienteling • Store Operational and Security management procedures • Personal performance in terms of Marketing and PR cooperation Show less



Brioni

• Italy
• Luxury Goods & Jewelry
• 300 - 400 Employee

• Senior Sales Supervisor / Assistant Store Manager development plan

  • Jul 2017 - Sep 2018

  • Supported Store Manager on daily business• Constantly gathered information about the Luxury Market trends and Competitors• Provided trainings to the stuff in all areas of improvements( e.g. Selling techniques, Clienteling, CRM, Store Procedures )• Ensured that Team members know and apply company policies, procedures and guidelines• Inspired trust by displaying honesty, keeping motivation• Used diplomacy and constructive approach in coaching the Team to do the same• Store Management Reports• Operational visits to another stores • Supported Germanic area stores Show less

• Sales Advisor / VM store Specialist 2015 / Bespoke Specialist 2016

  • Apr 2015 - Jul 2017

  • Responsible for MTM / Bespoke Service• Specialized in VIP customer service• Profound knowledge of fabrics, procedures and production• Managed trainings and motivation plans related to Bespoke service for the Team members• Stock and Inventory - Stock takes, Consolidations and transfers, Returns to vendors• Implemented stock procedures according to company standards and guidelines• Completed organization and managed the store during absence of Store Manager• Daily briefings, Regular check of targets, new procedures implemented Show less

• Sales Advisor / Visual Merchandiser

  • Sep 2001 - Apr 2015

  • Provided high quality level of service• Estabilished good relationship with customers and convent to loyal clients• Ensured that they received a consistent and professional advice• Trained in company factory in Penne, Italy - June 2015• Operational visits to Italian Flagships Stores• Responsible of high standards of CVM• Product replenishing, stock control, and shop floor• Stock procedures and logistic of merchandise• Responsible for MTM service and fabric knowledge • Operational tasks and clients complains Show less