Hana HAKIM

General Manager at SOTECA export
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Contact Information
us****@****om
(386) 825-5501
Location
TN
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Arabic Native or bilingual proficiency

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Bio

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5.0

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Balsam Khalaf

Enthusiastic, helpful and hardworking, Hana has been my classmate and great friend for more than 2 years. Since I first met her in my sophomore year at ISB, we have gone through several endeavors together, including studying and living abroad in France. Hana and I worked on many class projects and presentations, both as a pair and within cross-cultural teams. She has proven times and times again her devotion, team spirit, and perseverance. With strong ethics and deep-rooted principles, Hana is among the most trustworthy people I have ever met. Being an open-minded and active listener, as well as a motivated and reliable person, her interpersonal skills are truly remarkable. I firmly believe that Hana will be a valuable asset to any team she works with.

Chokri Khalaf

Hana is an amazing character. I have known her for more than 2 years, as a student at the ISB and as a friend of my daughter. I was there when they both had to work late at night on an assignment and wake up on time to attend the following day's courses. She has always had a positive attitude towards people and things; she is a good team-player with excellent critical thinking and communication skills.

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Experience

    • Tunisia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • General Manager
      • Jan 2023 - Present

    • Tunisia
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Executive Board Member UPMI
      • Jun 2021 - Present

    • Tunisia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Commercial & Marketing Director
      • Jan 2020 - Jan 2023

      - Participate in the elaboration of a development strategy - Make strategic decisions on some critical topics - Managing customer relationships - Prospecting of new target customers (Internationally) - Continuous improvement of digital marketing strategy - Participate in the elaboration of a development strategy - Make strategic decisions on some critical topics - Managing customer relationships - Prospecting of new target customers (Internationally) - Continuous improvement of digital marketing strategy

    • France
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Versatile Trainee
      • Sep 2019 - Dec 2019

      - Specified case studies (Analysis/Recommendations and improvement solutions) - Expense claim processing - Receiving and Posting Invoices - An analysis of the customer base for 2018 and the first 7 months of 2019 - Translation of specifications from English to French - Technical support with a German client by phone - Contact the schools to obtain partnership agreements. - Preparing internship offers and sharing them with schools via the JobTeaser platform - Specified case studies (Analysis/Recommendations and improvement solutions) - Expense claim processing - Receiving and Posting Invoices - An analysis of the customer base for 2018 and the first 7 months of 2019 - Translation of specifications from English to French - Technical support with a German client by phone - Contact the schools to obtain partnership agreements. - Preparing internship offers and sharing them with schools via the JobTeaser platform

    • France
    • Individual and Family Services
    • Hostess
      • Jun 2019 - Jun 2019

      - Welcoming customers and putting them in touch with salespeople - Managing a contest and demonstrating the game for the participants - Welcoming customers and putting them in touch with salespeople - Managing a contest and demonstrating the game for the participants

    • Part-time Shop Assistant
      • Mar 2019 - Mar 2019

      - Interacted with customers, took their orders and executed them - Handled cash and card payments - Interacted with customers, took their orders and executed them - Handled cash and card payments

    • Tunisia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • International Customer Services Trainee
      • Jun 2018 - Aug 2018

      - Preparing presentations for the company in English and in French using Prezi and Power Point - Sending and responding to e-mails in French or English - Organizing meetings and welcoming foreign visitors - Attending B to B conferences as a representative for the company - Preparing presentations for the company in English and in French using Prezi and Power Point - Sending and responding to e-mails in French or English - Organizing meetings and welcoming foreign visitors - Attending B to B conferences as a representative for the company

  • OrgaAudit
    • Gouvernorat de Sousse, Tunisia
    • Consulting trainee
      • Aug 2017 - Aug 2017

      - Observing various procedures in accounting (journal entries, invoice payments, salary and payroll operations, etc.) - Helping with employee security procedures at the National Social Security Fund (CNSS) - Observing various procedures in accounting (journal entries, invoice payments, salary and payroll operations, etc.) - Helping with employee security procedures at the National Social Security Fund (CNSS)

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • HR trainee
      • Jul 2017 - Jul 2017

      - Attending NEST (New Employee Safety Training) and obtaining an accomplishment certificate - Writing formal e-mails and receipts in English - Making and responding to phone calls in English, French or Arabic - Booking tickets for employees through phone calls and the "E-travel" system - Attending NEST (New Employee Safety Training) and obtaining an accomplishment certificate - Writing formal e-mails and receipts in English - Making and responding to phone calls in English, French or Arabic - Booking tickets for employees through phone calls and the "E-travel" system

Education

  • SMU - South Mediterranean University (MSB- MedTech-LCI)
    Executive MBA
    2022 - 2024
  • Groupe ESC Troyes
    Exchange Program (Senior Year-2nd Semester), Business Administration
    2019 - 2019
  • International School of Business Sfax
    Bachelor's degree, Business Administration
    2016 - 2019
  • High School Habib Thameur
    Baccalauréat
    2016 - 2016

Community

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