HAN-YU WU

Technical Support Engineer at Moxa
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Contact Information
us****@****om
(386) 825-5501
Location
TW

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Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jun 2021 - Present
    • Taiwan
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Engineer
      • Mar 2019 - May 2021

      - Cooperate with more than 8 different departments - Responsible for the technical support of 9 major products - Provide 7 distributors training materials and technical skills - Participate in and assist in solving 27 product issues - Cooperate with more than 8 different departments - Responsible for the technical support of 9 major products - Provide 7 distributors training materials and technical skills - Participate in and assist in solving 27 product issues

    • Canada
    • Retail
    • 1 - 100 Employee
    • Keyholder
      • May 2018 - Jan 2019

      - Serviced Customers - Organized products - Handled cash - Restocked products - Serviced Customers - Organized products - Handled cash - Restocked products

    • Mechanical Engineer
      • Dec 2015 - Jul 2017

      - Provided improved suggestions to customers - Designed cutting edge server - Communicated with different department co-works - Provided improved suggestions to customers - Designed cutting edge server - Communicated with different department co-works

Education

  • Arbutus College
    Diploma, Business Management
    2018 - 2018
  • National Cheng Kung University
    Master's degree (GPA 4.0), Mechanical Engineering
    2013 - 2015
  • National Cheng Kung University
    Bachelor's degree (GPA 3.16; 15/64), Mechanical Engineering
    2009 - 2013

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