Han Wei Wong
Automation Lead, Testing & Automation at Singapore Pools- Claim this Profile
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Topline Score
Bio
Desmond Soh
Han Wei is a highly energetic professional who adds tremendous value to every relationship he makes with others. Han Wei is a reliable, proactive professional who delivers results. A driven individual with an infectious enthusiasm for any project. Han Wei has excellent communication and business intelligence skills. Han Wei has been a pleasure to be associated with and always presents a positive approach to all his challenges. Han Wei is a very experienced professional and he is able to promote personal and professional improvements among colleagues and partners. Han Wei is one of the most professional people one can come across with.
Desmond Soh
Han Wei is a highly energetic professional who adds tremendous value to every relationship he makes with others. Han Wei is a reliable, proactive professional who delivers results. A driven individual with an infectious enthusiasm for any project. Han Wei has excellent communication and business intelligence skills. Han Wei has been a pleasure to be associated with and always presents a positive approach to all his challenges. Han Wei is a very experienced professional and he is able to promote personal and professional improvements among colleagues and partners. Han Wei is one of the most professional people one can come across with.
Desmond Soh
Han Wei is a highly energetic professional who adds tremendous value to every relationship he makes with others. Han Wei is a reliable, proactive professional who delivers results. A driven individual with an infectious enthusiasm for any project. Han Wei has excellent communication and business intelligence skills. Han Wei has been a pleasure to be associated with and always presents a positive approach to all his challenges. Han Wei is a very experienced professional and he is able to promote personal and professional improvements among colleagues and partners. Han Wei is one of the most professional people one can come across with.
Desmond Soh
Han Wei is a highly energetic professional who adds tremendous value to every relationship he makes with others. Han Wei is a reliable, proactive professional who delivers results. A driven individual with an infectious enthusiasm for any project. Han Wei has excellent communication and business intelligence skills. Han Wei has been a pleasure to be associated with and always presents a positive approach to all his challenges. Han Wei is a very experienced professional and he is able to promote personal and professional improvements among colleagues and partners. Han Wei is one of the most professional people one can come across with.
Credentials
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Certified Tester, Advanced Level Test Manager
ASTQB - ISTQB in the U.S. - Official PageNov, 2022- Nov, 2024 -
Certified Tester, Foundation Level
ASTQB - ISTQB in the U.S. - Official PageDec, 2021- Nov, 2024 -
Certified Software Testing Professional
Singapore Computer SocietyJun, 2017- Nov, 2024 -
ITIL v3 Foundation
APM GroupAug, 2008- Nov, 2024
Experience
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Singapore Pools
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Singapore
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Gambling Facilities and Casinos
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300 - 400 Employee
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Automation Lead, Testing & Automation
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Nov 2020 - Present
Team Lead for the Testing/Automation Team to perform overall planning on timeline, budget, resources for BAU and project releases. Seeking to improve processes through automation and tools using DevOps CI/CD pipeline. Responsible to review requirements, testing coverage and scope across the different systems on Mobile Web and Retail Channels. Engagement between the Business Users, Infra, IT Security, PMO, Application Frontend and Backend Teams throughout the SDLC for projects and releases. Leading and planning through major projects in the areas of Testing & Automation and supporting through the whole project lifecycle to completion. Appointed as a core committee member of the DevOps & Quality Assurance Governance Group (DQG) to ensure coverage and quality testing for all changes in Business Technology.
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Service Lead, Mobile & Web Technology
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Nov 2019 - Oct 2020
Managing Service Operations for the Mobile and Website Channels. Perform management reporting of monthly statistics using ITSM Tools and Reports. Resource planning for Release Deployments and production verification. Leading and managing BAU enhancements / Bug Fixes from requirements gathering to solution delivery. Management of vendors and maintain respective software and hardware AMS contracts including API Gateways, IBM MobileFirst Platform, Drupal CMS. Performing gap analysis on the operational process. Appointed as a core committee member of the Technical Evaluation Group (TEG) to evaluate tender proposals submitted .
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IHiS (Integrated Health Information Systems)
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Manager
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Jun 2018 - Nov 2019
Responsible for providing BAU Support and enhancements for the Outpatient Administrative System (OAS) implemented for the whole SingHealth Cluster (4 Hospitals, 4 Medical Centres, 9 Polyclinics). Working directly with individual institution users to solicit problem statements and user requirements for change requests. Presented and demonstrated solutions/technologies to solve the business need with management from various institutions and to get approval on project costing budget. Leading through FY18 and FY19 major auditing, System Resiliency Activities and Disaster Recovery (DR) exercises under the OAS System. Performed Annual Workplan budgeting for FY18 and FY19.
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GovTech Singapore
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Mar 2016 - Jun 2018
- Responsible in the tendering, development, maintenance, and product roadmap planning for the OneService product on the mobile channels and Website using both the agile and waterfall methodology. - Proactively generating new ideas through Design Thinking and Customer Journey Mapping to improve municipal services delivery using technology and enhance digital experiences for citizens- Define clear requirements and ensure proper documentation and managed relationships with all internal and external stakeholders and vendors. - Performing gap analysis on the operational process ensuring compliance to Government policy and standards and provide recommendations for any risk mitigation- Enhancing on the Web Usability and Customer Experience (CX) based on Web Interface Standards (WIS) policy- Engaging stakeholders within the organization from senior management to working level. Solicit problem statements and elicit stakeholder’s requirements on the value propositions and ensuring solutions meet the business outcome. - Presenting to higher management of Government Ministry on the evaluation, cost-benefit analysis, risks and impact and final recommendation on any proposed POCs - Provide day-to-day stakeholder engagement, IT support, contracts management, and vendor management.- Assist product owner in facilitating sprint meetings and maintaining the System backlog.
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M1 Limited
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Singapore
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Telecommunications
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700 & Above Employee
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Assistant Manager
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Jan 2014 - Mar 2016
Team Lead as part of the Billing & Customer Care (B&CC) project to understand the new requirements and perform impact analysis on existing Peripheral Systems to integrate with the new CRM System. Project managed all the Peripheral Systems to delivery within the planned timeline from requirements gathering, development, testing, delivery, and post support.
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Lead Systems Analyst
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Oct 2011 - Dec 2013
Gathered requirements and perform gap analysis on all existing operational processes. Provide day-to-day IT support and vendor management. Documentation of all processes and changes on Peripheral Systems (PS). Clarifying business requirements and performing gap analysis on operational process. Playing a key role in planning and oversee to completion the entire process of Sales Force CRM software upgrade and data migration from Dynamics 4.0 to Dynamics 2011.
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Syniverse
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Systems & Application Engineer
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Aug 2010 - Oct 2011
Played a key role in supporting business application lifecycles for major telecommunications providers in Singapore from requirements gathering to final implementation and customer training, including project management, analysis, design, programming, testing, training, and support in a 24/7 operations environment. Took lead role in numerous projects, including SingTel FaxPlus Hard disk upgrade, M1 Welcome SMS migration, MNP enhancement project. Played a key role in supporting business application lifecycles for major telecommunications providers in Singapore from requirements gathering to final implementation and customer training, including project management, analysis, design, programming, testing, training, and support in a 24/7 operations environment. Took lead role in numerous projects, including SingTel FaxPlus Hard disk upgrade, M1 Welcome SMS migration, MNP enhancement project.
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Singtel
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Singapore
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Telecommunications
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700 & Above Employee
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Systems Analyst
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Nov 2006 - Oct 2010
Played a critical role as a Requirements Analyst and Tier 3 Operation Support as part of the ATOMIC (Any Transactions on Mobile Internet Commerce) Team involving in the lifecycle management of a wide range of products to support content charging on the mobile platform. Integrated the mobile charging flow for content providers. Played a critical role as a Requirements Analyst and Tier 3 Operation Support as part of the ATOMIC (Any Transactions on Mobile Internet Commerce) Team involving in the lifecycle management of a wide range of products to support content charging on the mobile platform. Integrated the mobile charging flow for content providers.
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Education
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2002 - 2006
Nanyang Technological University Singapore
Bachelor of Engineering (BEng), Computer Engineering -
1998 - 1999
Jurong Junior College
GCE 'A' Levels, Computer Science
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