Business Development Director

• Mar 2021 - Present

Program Coordinator & Officer

• Dec 2019 - Dec 2020

• Built a deep understanding of the customer base and journey; identifying core customer insights to drive effective audience segmentation, targeting, and communications planning.• Developed cross-channel plans to achieve business objectives.• Designed, implemented, and optimized personalized campaigns and automated flow strategies to encourage customer retention and loyalty.• Oversaw and managed daily Dynamics 365 CRM operations and communications.• Collaborated with analytics team to develop dashboards and insights against KPIs and benchmarks.• Office Marketing & branding.

On-Campus Electrical Engineering Projects

• Oct 2017 - Apr 2020

• Residential On-Grid PV system.• Analyzed and Implemented an ECG Front-End Signal Processing Circuit.• Designed and Implemented an eight-bit ALU connected with an 8 x 8 memory.• Arduino-Based: Heart Rate Monitor • Arduino-Based: Rewarding Smart Trash Bin using RFID Technology. • Residential On-Grid PV system.• Analyzed and Implemented an ECG Front-End Signal Processing Circuit.• Designed and Implemented an eight-bit ALU connected with an 8 x 8 memory.• Arduino-Based: Heart Rate Monitor • Arduino-Based: Rewarding Smart Trash Bin using RFID Technology.

Founder & President

• Sep 2018 - Nov 2019

• Responsible for sponsorship and organization of meetings and events regarding a model united nations conference (HTUMUN.com) that held 200 attendees for three days at Sheraton Hotel, Amman.• Hosted different events including simulations and workshops.• Blood donation event with the collaboration of Jordan Blood Bank.• Al Hussein Technical University’s very first Cultural Festival. • Responsible for sponsorship and organization of meetings and events regarding a model united nations conference (HTUMUN.com) that held 200 attendees for three days at Sheraton Hotel, Amman.• Hosted different events including simulations and workshops.• Blood donation event with the collaboration of Jordan Blood Bank.• Al Hussein Technical University’s very first Cultural Festival.

Employee

• Jul 2012 - Oct 2012

• Diagnosing, troubleshooting, and repairing iOS and Android devices.• Explaining complex technical issues to customers in a non-technical, simple to understand manner.• Answering phone calls with a professional, courteous, and friendly demeanor. • Diagnosing, troubleshooting, and repairing iOS and Android devices.• Explaining complex technical issues to customers in a non-technical, simple to understand manner.• Answering phone calls with a professional, courteous, and friendly demeanor.