Experience

Applied Systems

• United States
• Software Development
• 700 & Above Employee

• Associate Services Advisor

  • Jun 2023 - Present



TD Insurance

• Canada
• Insurance
• 700 & Above Employee

• • Aug 2022 - Jun 2023

  -Part of Underwriting projects resolving issues on files with license, discountsand determine risk for renewals.-Maintain deep understanding of insurance policies of all provinces and serveclients of that province with best coverage for their needs using Guidewire.-Experienced using advance MS Excel and Share-point for tracking risk eventfiles and resolve file issues.-2022 Q4 Spotlight Award winner for top performance and colleaguedevelopment and top quality rated employee. Show less

• • Sep 2021 - Aug 2022

  -Assessed clients risks and offered customized insurance packages for homeand automobile while owning ultimate responsibility for client satisfaction.-Responsible for following and improving compliance procedures (BPM)underwritten by the company and delivery of support services for bettercustomer experience.-Created and Maintained client relationships by providing unique insurancesolutions to by partnering with other departments within company.-2022 Q2 Spotlight award winner for top sales performance. Show less



Penske Logistics

• United States
• Truck Transportation
• 700 & Above Employee

• Supply Chain Coordinator

  • May 2021 - Sep 2021

  -Responsible for monitoring and freight verification using One Way Kanban, Consolidated Materials Systems and Yard-Smart. -Responsible for Supplier/Carrier Management by maintaining relationships with Suppliers/Carriers for efficient freight delivery. -Needed to communicate with different departments for continuous flow of material and provide efficient customer service. -Responsible for monitoring and freight verification using One Way Kanban, Consolidated Materials Systems and Yard-Smart. -Responsible for Supplier/Carrier Management by maintaining relationships with Suppliers/Carriers for efficient freight delivery. -Needed to communicate with different departments for continuous flow of material and provide efficient customer service.



Little Short Stop Stores Ltd.

• Canada
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2020 - Apr 2021

  -Finalized sales through cash or eft-pos and input information into retail management system through POS program. -Performed day-end and month-end accounts along with inventory management software. -Experienced in administration duties including answering phone calls, assisting customers and considering feedbacks/complaints. -Excellent customer service skills acquired through enhancing interpersonal and communication skills. -Finalized sales through cash or eft-pos and input information into retail management system through POS program. -Performed day-end and month-end accounts along with inventory management software. -Experienced in administration duties including answering phone calls, assisting customers and considering feedbacks/complaints. -Excellent customer service skills acquired through enhancing interpersonal and communication skills.



Badri Textiles

• Surat, Gujarat, India

• Sales Supervisor

  • May 2017 - Dec 2019

  -Maintained monthly and annual sales account through MS Excel and Tally. -Prepared pricing schedules for promotions and negotiations as per the current market trends and demands. -Prepared job costs for current product lines as well as invited quotations for newer products for more diverse product catalogue to provide customers with better products for their needs. -Maintained monthly and annual sales account through MS Excel and Tally. -Prepared pricing schedules for promotions and negotiations as per the current market trends and demands. -Prepared job costs for current product lines as well as invited quotations for newer products for more diverse product catalogue to provide customers with better products for their needs.



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Customer Service Staff

  • Mar 2019 - Nov 2019

  -Responsible for managing and explaining students the procedure of the English language test- IELTS. -Professional development acquired from experienced staff at the British Council. -Undertook two weeks of training by experts enhancing interpersonal skills and external conduct. -Responsible for managing and explaining students the procedure of the English language test- IELTS. -Professional development acquired from experienced staff at the British Council. -Undertook two weeks of training by experts enhancing interpersonal skills and external conduct.