Experience

Abu Shakra Trading Company

• Jordan
• Cosmetics
• 1 - 100 Employee

• E-Commerce Specialist

  • Sep 2023 - Present



Majid Al Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• E-Commerce Category Planning Manager At Carrefour Jordan Head Office

  • Jan 2023 - Sep 2023

  • Ensure evaluation of product availability on the online platforms in line with the company’s overall brand strategy and needs.• Liaise and work closely with the replenishment, last mile and BC etc., to ensure that all products are available on the online platforms and have sufficient stock is available all the times.• Provide analysis and support for identifying and evaluating online opportunities.• Ensure that the online leaflet for all the products are available and published on the online platforms in a timely manner.• Coordinate with the internal teams to highlight any technical issues that arising out during the course of operations and work closely to resolve them in a timely manner.• Optimize process flows to improve in-stock and forecast accuracy in online retail ordering• Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management.• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.•Drive the categories in both top line and bottom line through quality assortment, price, and content.•Maintain main KPIs, which are conversion rates, click through rate, number of views, and search but not purchased.Work to ensure a reliable, operational a cost-effective flow of goods,from ordering to receive.•Monitor, analyze and own key performance indicators such as vendor import share, out of stock rate, vendor operational metrics, andmarketing investments.•Support digital marketing strategy, including paid search and ad programs, channel ad campaign strategy, search engine optimization, email marketing, marketing automation, and more. Show less

• Ecommerce Category Associate At Carrefour Jordan Head Office

  • Nov 2018 - Dec 2022

  • Responsible and accountable for managing and monitoring E-Commerce products within their specific category.• Monitor and record conversion rates, click through rate, number of views, and search but not purchased.• Responsible for analyzing data within their respective category and providing input and insights to support business decisions.• Moderating all types of sites which generate contents in Arabic & English.• Research the data which was provided from the sourcing/marketing team and/or any other source.• Utilizing the content taxonomy for best practices to create or edit content.• Manage and search high quality images according to Ecommerce platforms’ rules.• Responsible forth work quality in terms of accuracy and content (images, description, translation, etc…).• Work closely with the merchandising team for product assortment, digital marketing and operations team.• Work closely with the development and technical team.• Work closely with other members of the team to track and prioritize the status of incoming products and inventory to ensure products are set live on time on all platforms.• Communicate directly with the suppliers for products data.• Manage and review platforms to ensure accuracy of products categorization, images, copy, pricing, and promotional offers according to the internal requirements.• Manage and maintain the digital product catalog by adding new products to the platforms and update existing products data, including products titles, descriptions, images, taxonomy, and all other applicable products attributes.• Provide reports as needed for sales, published products, and performances.• Coordinate or create customized landing pages for promotions or/and highlight specific products. Show less

• Business Cycle Clerk At Carrefour Jordan Hypermarkets

  • Aug 2015 - Nov 2018

  • This position focuses on commercial and technical duties and responsibilities directly with management team.• Ordering and Monitor Out of stock items.• Communicate directly with the suppliers to deliver out of stock and national leaflet items.• Ordering and control national leaflet items provided from sourcing team.• Analyze and control main indicators and ordering parameters.• Monitor price change items and labeling survey for whole items available in selling area.• Work closely with commercial team to track and prioritize the status of incoming products and inventory.• Monitor stock take (Full Inventory) by preparing data needed.• Manage manual stock adjustment and manual stock transfer analyses between stores.• Policy control waste. Show less