Hamza Shaikh
IT-Systems Account Administrator at Bapcor Limited- Claim this Profile
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Bio
Credentials
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Introduction to Linux
LinkedInAug, 2023- Nov, 2024 -
Configure and Manage Microsoft Teams
LinkedInJul, 2023- Nov, 2024 -
Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts
LinkedInJul, 2023- Nov, 2024
Experience
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Bapcor Limited
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Australia
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Motor Vehicle Manufacturing
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300 - 400 Employee
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IT-Systems Account Administrator
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Feb 2023 - Present
• Knowledgeable in Active Directory, including user account administration and account modifications. • Experience in configuring, managing, and modifying mailboxes as well as assigning Microsoft licenses to users. • Providing technical support to end-users, addressing account-related issues and password resets. • Assisting in managing user accounts and access controls within the organization's network. • Creating and enforcing user access controls, security groups, and permissions to ensure data integrity and confidentiality. • Creating, modifying, and deactivating user accounts within the Citrix environment. This involves provisioning user access based on their roles and responsibilities, as well as managing password policies and account permissions. Show less
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David Jones
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Australia
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Retail
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700 & Above Employee
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online customer service agent
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Aug 2022 - Feb 2023
• Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. • Troubleshooting: Assisted customers in troubleshooting technical issues related to the David Jones website, mobile app, and online platforms, ensuring a smooth user experience. • Updated and maintained database with accurate customer information and timely data entry. • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. • Troubleshooting: Assisted customers in troubleshooting technical issues related to the David Jones website, mobile app, and online platforms, ensuring a smooth user experience. • Updated and maintained database with accurate customer information and timely data entry.
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Coles Group
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Australia
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Retail
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700 & Above Employee
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Fresh Produce Team Memeber
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Feb 2021 - May 2022
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Max Brenner Australia
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Australia
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Hospitality
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1 - 100 Employee
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Barista/Waiter
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Jul 2018 - Nov 2021
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Tommy Hilfiger
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Netherlands
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Assistant
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Oct 2019 - Jan 2020
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Education
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La Trobe University
bachelor's of business information systems, Business information systems