Experience

Majorel Greece

• Greece
• Consumer Services
• 1 - 100 Employee

• Customer Support Specialist

  • Feb 2023 - Present

  working for the largest online travel agency in the world. providing exceptional customer and client support and assistance to users who are booking accommodations and travel experiences on our platform. Being the first point of contact, ensuring their inquiries, concerns, and issues are addressed promptly and professionally. working for the largest online travel agency in the world. providing exceptional customer and client support and assistance to users who are booking accommodations and travel experiences on our platform. Being the first point of contact, ensuring their inquiries, concerns, and issues are addressed promptly and professionally.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• B2B Technical Support Specialist

  • Apr 2022 - Jan 2023

  Providing technical support for Canon professional printers for business clients including but not limited to technical troubleshooting, account management, scheduling and dispatching onsite technicians, ordering materials and registering new machines. Providing technical support for Canon professional printers for business clients including but not limited to technical troubleshooting, account management, scheduling and dispatching onsite technicians, ordering materials and registering new machines.


Randstad
• France
• Human Resources Services
• Financial Services Representative

  • Oct 2019 - Mar 2021


Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Customer Service Supervisor

  • Oct 2018 - Aug 2019

  Supervising customer service agents, Project management, in depth technical troubleshooting, cross-functional contact with; Technical research department, learning and development, and Team leaders.

• Customer Service Representative

  • Aug 2017 - Oct 2018

  Customer Service via telephone. Duties included; account managing, technical troubleshooting, and answering all questions that may come through.



Releasy Customer Management

• Sweden
• Telecommunications
• 300 - 400 Employee

• Customer Service Representative

  • Aug 2015 - May 2017

  Outsourced to following companies; CMORE, TV4play, Halvebop, Cellbes, and Halens. Outbound/Inbound – Sales, Customer service, order processing, and technical troubleshooting by Telephone, Chat , and mail. Outsourced to following companies; CMORE, TV4play, Halvebop, Cellbes, and Halens. Outbound/Inbound – Sales, Customer service, order processing, and technical troubleshooting by Telephone, Chat , and mail.