Hamoud Habjia

Customer Experience Coordinator at UpperBee
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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5.0

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Daniel Villaverde

I am often surprised about how much Mohamed knows about cultures, countries and world-wide politics. He is genuinely interested about keeping up with international news about business and politics, that's why he has a lot of conversation material. As I have had previous working experience with him (university projects), I am certain that he is more than capable of being a valuable input in any project he steps in.

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Experience

  • UpperBee
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Customer Experience Coordinator
      • May 2022 - Present

  • Groupe Scolaire Al Oumnia
    • Morocco
    • Primary and Secondary Education
    • Communication and partnerships Coordinator
      • May 2021 - Apr 2022

      Developed the group's digital strategy.Assisted in the development of the group's strategic planning.Elaborated training material for administrative staff. Developed the group's digital strategy.Assisted in the development of the group's strategic planning.Elaborated training material for administrative staff.

  • Moe's Home Collection
    • Canada
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Customer Account Representative
      • Mar 2018 - Apr 2021

      Managed assigned accounts in Western US & Canada.Ensured the processing of all the orders of my assigned accounts.Achieved quarterly sales goals. Managed assigned accounts in Western US & Canada.Ensured the processing of all the orders of my assigned accounts.Achieved quarterly sales goals.

  • lululemon
    • Canada
    • Retail
    • 700 & Above Employee
    • Guest Educator
      • Jul 2017 - Jan 2018

      Responded to customers inquires about orders, products, returns and shipping (via Phone, live chat & Email). Responded to customers inquires about orders, products, returns and shipping (via Phone, live chat & Email).

  • ScopeMedia Inc
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • Jul 2016 - Dec 2016

      Managed all social media platforms of the company by creating daily content ( Facebook, Twitter, Instagram). Coordinated with all the departments to come up with new strategies to reach more users and boost downloads of the App. Managed all social media platforms of the company by creating daily content ( Facebook, Twitter, Instagram). Coordinated with all the departments to come up with new strategies to reach more users and boost downloads of the App.

Education

  • Capilano University
    Post Baccalaureate Diploma, Business Administration and Management, General
    2015 - 2017
  • Ecole supérieure de commerce de Marrakech
    Master's degree, International trade & Marketing
    2013 - 2015
  • Ecole supérieure de commerce de Marrakech
    Bachelor's degree, Business Administration and Management, General
    2009 - 2013

Community

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