Experience

Softworks Limited

• Information Technology & Services
• 1 - 100 Employee

• ATM Service Line Analyst

  • Dec 2021 - Present

  * Managing of regional engineers within Lagos and South Regions. * Providing prompt response to fault calls log via mail and assigning of calls to engineer. * Managing of repair Lab and dispatch of parts to engineer * Providing adequate support on ATM technical issues on hardware & software related for clients and regional engineer. * Budget Management. * Providing field support work. * Ensuring Preventive Maintenance (PM) is carried out by all engineers at the beginning of every quarter and ensuring dockets are duly stamped and signed by client. * Handling of customers complaints with highest professional standards. Show less



Telnet Nigeria Limited

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• ATM Support Engineer

  • Apr 2018 - Nov 2021

  Support of Wincor Nixdorf 2050xe (Serial & USB), Cineo 2550, & NCR. Installation & configuration, Corrective Maintenance & Preventive Maintenance. Support of Wincor Nixdorf 2050xe (Serial & USB), Cineo 2550, & NCR. Installation & configuration, Corrective Maintenance & Preventive Maintenance.