Hamish Salburg

Basketball Commentator at Central Coast Basketball
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Skills

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Ann Horan

Hamish is one of the most talented trainers I have had the pleasure of working alongside. He has a natural ability to deliver any topic and any software or hardware, which he delivers with great depth and enthusiasm. Accompanied with being down to earth nature, he has phenomenal sense of humor, which makes learning fun and enjoyable. Whether he is working with small or large groups, his dedication to ensure that every participant in his classes leaves with their training goals either completely met or exceeded. If you want an incredible learning and development experience, then Hamish is your go to guy! I look forward to working with him again in the future.

Craig Giles

Hamish was fantastic to work with. He is highly skilled and lifted our production on each occasion we worked together.

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Credentials

  • WHS General Construction Induction
    WorkCover NSW
    Aug, 2012
    - Oct, 2024

Experience

  • Central Coast Basketball
    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Basketball Commentator
      • Apr 2022 - Present

      Provide play-by-play commentary for the Central Coast Crusaders who play in the NBL1 East competition (Men & Women) Provide play-by-play commentary for the Central Coast Crusaders who play in the NBL1 East competition (Men & Women)

  • NSW Department of Communities and Justice
    • Australia
    • Government Administration
    • 700 & Above Employee
    • ICT Trainer/Change Facilitator
      • Jul 2018 - Present

      1. Designed and delivered Windows 10 & Office 365 training across NSW Department of Communities and Justice divisions 2. Designed and delivered Project Management tool across NSW Department of Communities and Justice divisions 1. Designed and delivered Windows 10 & Office 365 training across NSW Department of Communities and Justice divisions 2. Designed and delivered Project Management tool across NSW Department of Communities and Justice divisions

  • Falcon Productions
    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Training Consultant/Voiceover Artist
      • Jan 2002 - Present

      1. Provide workplace training services a. Training Needs Analysis b. Design training plans c. Develop training material- user guides, eLearning tutorials, training videos d. Facilitate training delivery- classroom, one-on-ones, webinars, video conference e. Evaluation of training program 2. Provide voiceover services for projects including: a. e-Learning b. Explainer videos c. Radio/TV commercials d. IVR e. Documentaries Show less

  • Transport for NSW
    • Australia
    • Truck Transportation
    • 700 & Above Employee
    • ABW Training Lead
      • Apr 2017 - Jun 2018

      • Classroom facilitation of ABW IT based training to 1500 Transport NSW staff across five sites: • Design and facilitation of awareness workshops- 90min sessions directed at staff about to move into an ABW environment for the first time, discussing: o Workplace protocols o Primary work points, informal/formal meeting areas, furniture o ABW technology • Design and delivery of ABW technology o Wireless presentations o Video conferencing o Interactive projector/Smartboards o Skype for Business • Design, develop and deliver eLearning platform using Articulate 360 • Communication and Change Management principles • Internal and external stakeholder engagement • Identify and manage training requirements and resources Show less

  • Roads and Maritime Services
    • Communications & Training Consultant
      • Dec 2015 - Apr 2017

      Responsible for developing communication and training material across Information Management & IT projects: • Identify and manage training requirements and plan accordingly • Work alongside the project teams; collaborate and guide on best practice communications • Assess the change impact where necessary • Complete change management assessments • Provide coaching and advice to leaders and senior internal stakeholders around communications • Implement employee feedback mechanisms • Technical writing • Stakeholder management • Delivering accommodation relocation workshops to RMS employees from front-line staff to the executive level • Technical change management to behavioural change management training • Co-ordination of the ABW training calendar • Identify and manage training requirements and resources • Classroom facilitation of ABW IT based training to 1300 RMS staff across five sites: o Rozelle o Parramatta o Milsons Point o Wagga Wagga o Newcastle • Responsible for developing internal communications and training material across Information Management & Information Technology Activity Based Working projects: • Work closely with project team members, i.e. Project Managers, Business Analysts, Solution Architects, Communications & Marketing Manager; collaborate and guide on best practice • Provide coaching and advice to leaders and senior internal stakeholders around communications and deliver on stakeholder management • Creation of user guides, eLearning tutorials, training videos and online survey tools • Technical writing- provide network communications for staff, IT updates, creation of user guides • One-on-one coaching • Facilitate webinars, workshops and forums Show less

  • Canon Australia
    • Australia
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Lead Instructional Designer
      • Jun 2015 - Dec 2015

      •Creation of training material for the new systems delivery across Canon Australia (Facilitator Guides, Participant Workbooks, Online simulations eLearning courses) •Facilitation of Canon’s Core Process Architecture (Australia, India & Philippines) classroom training •Design and develop a suite of training modules using contemporary instructional design theories, methodologies and adult learning best practice principles •Work collaboratively with Subject Matter Experts (SMEs) and key stakeholders to source information, determine outcomes and agree deliverables •Develop learning collateral and/or brief internal and external providers to design and deliver resources that will support the learning experience •Ensure that all learning materials are on brand, consistent in format, up to date and accessible •Support delivery teams through train the trainer programs, ongoing feedback, coaching and communication •Make recommendations as to new approaches, technologies, suppliers and processes that will deliver quality outcomes within budget and timeframes •Develop and drive strategies that embed learning and ensure workplace transfer Knowledge of adult learning principles and industry best practice •Well-developed organisational skills and ability to manage conflicting priorities in order to meet deadlines •Ability to manage projects from end to end •Strong influencing and stakeholder management skills •Proficient in Microsoft software programs Show less

  • Gallagher Bassett (Australia)
    • Insurance
    • Learning And Development Specialist
      • Oct 2013 - Jul 2015

      •Project planning, scheduling and facilitating rollout of a new IT claims platform across the breadth of the business and for 160 staff •Conducted UAT for proposed upgrades and integrations •Created real life scenarios for testers and documented integration testing •External & internal stakeholder management •Conducted needs and gaps analysis to identify training needs •Creation of technical training materials/process guides •Creation of eLearning material using software such as Articulate Storyline, Jing, iMovie, Final Cut Pro and Windows Movie Maker •Customisation of Workers Compensation claims management training documentation for New Starter Programme •Conducted systems testing for proposed upgrades and integrations •Various IT platforms I have facilitated across include: Microsoft, Java, Sales Force, Oracle IBM and FINEOS •Developed and administered training to affected departments •Facilitation of technical and soft skill training to new and existing staff •Review and monitor effectiveness of modules/courses, re-design course content and training documentation to NSW Legislative requirements •Create and deliver management programs in terms of leadership skills, staff engagement and customer service qualities •Alignment and development of Business Partnerships with company departments •Implemented evaluations to assess training effectiveness •Provided on-the-job training/coaching to new staff •Designed and delivered Leadership Programs Show less

  • Real Insurance Pty Ltd
    • Learning & Development Co-ordinator
      • Feb 2013 - Sep 2013

      • Designed and produced technical training documentation for new IT system including - Facilitator guides - Participant Workbooks, - Quick Reference Guides • Evaluated and delivered technical training • Maintained current knowledge of relevant products. process and systems training in an ever changing environment to circumvent issues and alleviate pressure points for staff navigating new systems during the training roll out stages • Managed external & internal stakeholder relationships to effect improved customer experience • Conducted systems testing for proposed upgrades and integration Show less

  • Customer Focus Group Training (CFGT)
    • Instructional Designer
      • Oct 2012 - Feb 2013

      • Designed and delivered training qualifications to National Standards (ASQA) for Frontline Management, Customer Contact and Business Services • Designed and developed online training modules • Sourced and engaged project sponsors and SMEs to qualify content and implemented feedback to improve training resources • Effectively managed multiple simultaneous projects to meet tight delivery deadlines • Provided audio and video editing • Designed training material including facilitator guides, student workbooks, assessments and student competency models Achievement: The Employer was so pleased with the results of my work, upon completion of this assignment I was re-hired to write and redevelop the entire curriculum for the college to align with the format I had introduced. Show less

  • Cubic Transportation Systems
    • United States
    • Software Development
    • 700 & Above Employee
    • Trainer
      • Jun 2012 - Sep 2012

      • Delivered training for Private Bus Operators across NSW and facilitated the introduction of the OPAL ticketing system for Transport for NSW • Delivered training to various stakeholders and end user groups within tight timeframes • Prepared training materials and managed participant database - Electronic Ticketing System Project database • Produced project documentation as required • Delivered training for Private Bus Operators across NSW and facilitated the introduction of the OPAL ticketing system for Transport for NSW • Delivered training to various stakeholders and end user groups within tight timeframes • Prepared training materials and managed participant database - Electronic Ticketing System Project database • Produced project documentation as required

  • NRMA Motoring and Services
    • Contact Centre Team Manager
      • Dec 2005 - Dec 2010

      • To coordinate and facilitate rollout of new IT platform for 100 staff • Training of new and existing staff with product, sales & system training • Design and develop training documentation in line with business processes including: a) Learner Guides b) Quick Reference Guides c) Process Guides • Change management process, introducing re-modelled customer service program • Performance management of teams • Call coaching, sales coaching • Quality Assurance and training content reviews Show less

  • Telstra/Smalls Recruiting
    • Team Leader/Trainer
      • 2000 - 2005

      • Responsible for training new and existing staff in a classroom setting (15-50 participants) • Deliver two week training program consisting of product, sales and systems • Design and develop training documentation in line with company processes including: a) Participant Workbooks b) Quick Reference Guides c) Process Guides • Performance management of teams • Call coaching, sales coaching for 200 staff • Quality Assurance • Responsible for training new and existing staff in a classroom setting (15-50 participants) • Deliver two week training program consisting of product, sales and systems • Design and develop training documentation in line with company processes including: a) Participant Workbooks b) Quick Reference Guides c) Process Guides • Performance management of teams • Call coaching, sales coaching for 200 staff • Quality Assurance

Education

  • Australian Mastery Learning Academy
    Certificate IV Workplace Training & Assessment, Vocational Training
    2012 - 2012
  • Open Universities Australia
    Certificate of Achievement, Principles of Project Management
    2013 - 2013
  • Franklin Covey Institute
    Seven Habits of Highly Effective People, Trainer
    2009 - 2009
  • C3 SCA
    Diploma Creative Arts, Drama and Dramatics/Theatre Arts, General
    1994 - 1994

Community

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