Hamilton Keola
Specialist, Loyalty and Customer Insights at FCH Enterprises, Inc.- Claim this Profile
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Bio
Experience
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FCH Enterprises, Inc.
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United States
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Food & Beverages
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100 - 200 Employee
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Specialist, Loyalty and Customer Insights
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Sep 2022 - Present
- In partnership with Digital Strategies team, launch monthly promotional campaigns and portfolio of 25+ segmented and automated offers to customers in the Zippy’s app (exceeding Executive committee's Q2 goal to deploy six behaviorally triggered offers) - Manage day-to-day of 100k+ Zipster Rewards program loyalty members and work in tangent with IT to provide solutions - In partnership with Digital Strategies team, launch monthly promotional campaigns and portfolio of 25+ segmented and automated offers to customers in the Zippy’s app (exceeding Executive committee's Q2 goal to deploy six behaviorally triggered offers) - Manage day-to-day of 100k+ Zipster Rewards program loyalty members and work in tangent with IT to provide solutions
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Hawaiian Airlines
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Airlines and Aviation
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700 & Above Employee
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Digital Content Intern
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Jun 2022 - Sep 2022
- Tested experiential content in launch of new TikTok channel and reported a successful 600k+ impressions and 10.8% engagement rate for executive team's pilot initiative - Coordinated and captured inter-island travel shoots in support of a global digital outreach of 1 million+ followers - In partnership with Redefined Media, provided supplemental photography and talent for 2022 Holoholo Challenge campaign - Tested experiential content in launch of new TikTok channel and reported a successful 600k+ impressions and 10.8% engagement rate for executive team's pilot initiative - Coordinated and captured inter-island travel shoots in support of a global digital outreach of 1 million+ followers - In partnership with Redefined Media, provided supplemental photography and talent for 2022 Holoholo Challenge campaign
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Seattle University
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United States
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Higher Education
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700 & Above Employee
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Creative Content Assistant, Athletic Communications
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Oct 2021 - Mar 2022
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Servco Pacific Inc.
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United States
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Retail
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300 - 400 Employee
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Content Marketing Intern
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Jun 2021 - Aug 2021
- Curated evergreen automotive social content for Toyota, Lexus, and Subaru Hawaii brands - Led creative direction and collaborated with in-house content creators for Toyota Hawaii x Jasper Wong's Summer Tribes Event media coverage - Prototyped elevated chat service for employees on existing company website - Curated evergreen automotive social content for Toyota, Lexus, and Subaru Hawaii brands - Led creative direction and collaborated with in-house content creators for Toyota Hawaii x Jasper Wong's Summer Tribes Event media coverage - Prototyped elevated chat service for employees on existing company website
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Mana Up
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United States
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Manufacturing
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1 - 100 Employee
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Social Media Intern
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Jan 2021 - Mar 2021
- Designed promotional event graphics and nominee social postings for Hawaii Venture Capitalist Awards 2021 - Filmed Central Pacific Bank, Hawaii Investment Ready, and Blue Startups sponsor speeches - Designed promotional event graphics and nominee social postings for Hawaii Venture Capitalist Awards 2021 - Filmed Central Pacific Bank, Hawaii Investment Ready, and Blue Startups sponsor speeches
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Education
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Albers School of Business and Economics at Seattle University
B.A. Business Administration, Marketing Management -
Kamehameha Schools
High School Honors Diploma