Senior Business Developer

• Jan 2023 - Present

-Developed business pipeline using cold and warm techniques. -Negotiated contracts and closed sales with new and existing clients. -Planned marketing initiatives and leveraged referral networks to promote business development. -Used SalesForce to handle current portfolio and prospective leads. -Expanded customer base by identifying needs, developing solutions, and delivering client-centered products. -Maintained an extensive knowledge of company products and services to provide top-notch expertise to customers. Show less

Area Business Manager

• Nov 2021 - May 2022

-Evaluated marketing potential for store locations using statistical data. -Developed strategical plans to best utilize the full potential of new markets. -Recruited talents to work in the sales team. -Developed and controlled sales programs through staffing and training initiatives. -Elevated team productivity using practical training and motivational strategies. -Persuaded potential customers to purchase items using demos and product samples. -Handled customer inquiries, payments and service requests. -Documented, researched and resolved customer service issues. -Followed up with customers to offer additional support and check resolution satisfaction. -Compiled customer feedback to recommend improvements to management. -Collaborated across departments to resolve customer-related issues. -Collaborated with colleagues and co-workers to deliver quality customer experience. -Analyzed and reported monthly on performance indicators for business activities. Show less

Area Business Manager

• Jul 2021 - Oct 2021

-Identify opportunities for growth within Mansoura territory and do the needed market researches to reach the desired goals. -Research and forecast future sales. -Analyze and deliver a weekly & monthly report of current states of the clients. -Maintain relationships with clients and find new ones by identifying needs and offering appropriate services. -Manage clients' accounts in the after sales process. -Ensure the satisfaction of the clients. -Lead, supervise and motivate members of the team. Show less

Medical Representative Intern

• Aug 2021 - Sep 2021

Organizational Development Specialist

• Jul 2020 - Jun 2021

• Responsible for the delivering customized consultancy for 8 local chapters including chapters in: (Alexandria, Mansoura, Damietta, Suez, Zagazig, Tanta, MIU & AUC). • Responsible for the growth and the sustainability of the local chapters. • Selecting, educating and coaching the local offices directors. • Selecting the local chapters executive boards and on boarding them. • Responsible for the yearly strategical planning of the local chapters. • National conferences agenda management and delivery. • Designing the national reward and recognition system. • Synergizing with Operations, Marketing, Finance & HR departments to achieve desired output. Show less

Local Committee President

• Feb 2019 - Jan 2020

• Developed and implemented new strategies and policies to achieve long-term business goals. • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities. • Led executive board consists of 7 members for operations, finance, HR & customer experience departments. • Led 100 youth ranging from 18~30 yo to deliver 500 exchanges for national and international students. • Developed and implemented new strategies and policies to achieve long-term business goals. • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities. • Led executive board consists of 7 members for operations, finance, HR & customer experience departments. • Led 100 youth ranging from 18~30 yo to deliver 500 exchanges for national and international students.

General Sales Manager

• Feb 2017 - Jun 2017

• Identified opportunities for growth within Mansoura market. • Collaborated with sales teams to reach sales goals. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Led and motivated a sales team of 12 people to achieve sales goals. • Identified opportunities for growth within Mansoura market. • Collaborated with sales teams to reach sales goals. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Led and motivated a sales team of 12 people to achieve sales goals.