Instructional Designer

• Nov 2020 - Present

High Performance Product Developer

• Jun 2011 - Present

• Successfully Organized virtual workshops Globally to Coach Business Organizations and Universities about Augmenting their Training Programs and Online Courses • Spearheaded Projects and Strategically Implemented Processes to meet the Goals of the Organizations while meeting the Deadlines • Built a Virtual Reality Game with a Realistic 360-degree Environment to help students navigate university campus in Unity for Gamified Learning • Built Productivity App which is compatible with all iOS devices including iPhone, iPad, and Apple Watch using Core Data and Cloud Kit • Developed more than 50 Apps and games for internal use and testing purposes. • Created and maintained websites using WordPress and Wix • Created Industrial Automation, Healthcare Safety, Industrial Safety, and UX Design online courses compatible with desktop and mobile devices using Articulate 360 • Designed a Web App for publishing employee data • Created an ASP.Net MVC Web App for student registration in online courses • Created a Windows Mobile App for a note-taking application Show less

Instructional Designer

• Aug 2016 - Aug 2020

• Demonstrated Leadership Skills by Consulting with more than 300 University Faculty in transitioning their offline courses to online by conducting Virtual Training, Consultation, Workshops, and QA using Zoom and WebEx during COVID-19 Pandemic • Played an Active Role in the Change Management during the University-Wide transitioning of the Learning Management System (LMS) • Collaborated with Subject Matter Experts (SME’s), Project Leaders, and Stakeholders to create Learner-Centered Design and User Experience (UX) Design courses and videos that look aesthetically great on all platforms • Spearheaded Instructional Media Team to use Final Cut Pro, Adobe Premiere Pro, Audacity for designing Instructional Videos • Managed Teams that developed Projects on designing and developing Faculty Resources and Training materials using Camtasia, Panopto, Adobe Creative Suite, and MS Office (Word, PowerPoint, Excel, Visio) • Trained more than 500 university faculty to use Learning Management Systems (LMS) such as Articulate Storyline 360, Rise 360, Sakai, Canvas, Captivate and WordPress LMS for designing Training and Courses • Certified in Advanced Human Performance Improvement – Organizational Change and Development, Macro-Level Training, Needs Assessment, and Performance Systems Technology • Developed Performance Tools, Training Materials, Just In Time Training (JIT), On-The-Job Training (OJT), DIY Videos, Manuals, SOP, and Knowledge Base to support the employees, faculty, and students • Delivered eLearning, Blended Learning, Instructor-Led Training (ILT), and Virtual Classroom Training using Instructional Design Principles with Innovative Technologies • Certified and Proficient in using Quality Matters rubric and guidelines • Measured and Evaluated training effectiveness (Level 1-5 Evaluation Programs) from the Formative and Summative Feedback received and improved the Training Show less

Software Developer

• Mar 2014 - Aug 2016

• Developed Proprietary Software with N-Tier architecture using C# and IdeaBlade with SQL Server so as to meet compliance needs of Customs and Border Protection • Trained the clients on SmartZone software so that they can submit their inventory records to Customs and Border Protection Electronically • Wrote stored procedures and triggers to add new features to Foreign-Trade Zone software • Strong knowledge of Relational Database and designed database tables • Wrote SQL Queries to troubleshoot issues • Designed and Developed various Compliance Reports and generated them in Excel Format • Translated Business Rules to software functionality • Collaborated with support and testing teams to address Software Bugs • Assumed ownership of Source Code and developed updates to Foreign-Trade Zone Software • Used NetExtender VPN Client to access resources on the company network to troubleshoot issues • Created Tickets for issues found during developing and testing using Atlassian-Jira Show less

Instructional Designer

• Aug 2011 - Mar 2014

• Played an Active Role in the Change Management during the University-Wide transitioning of the Learning Management System (LMS) • Collaborated with Subject Matter Experts (SME’s), Project Leaders, and Stakeholders to create Learner-Centered Design and User Experience (UX) Design that looks aesthetically satisfying from desktop to mobile applications • Spearheaded Instructional Media Team to use Final Cut Pro, Adobe Premiere Pro, Audacity for designing instructions • Managed Teams that developed Projects on designing and developing Faculty Resources and Training materials using Camtasia, Panopto, Adobe Creative Suite, Word, PowerPoint, Excel, and Visio • Managed and Modernized the website for helping faculty in the university • Trained more than 500 university faculty to use Learning Management Systems (LMS) such as Articulate Storyline 360, Rise 360, Sakai, Canvas and WordPress LMS for designing academic courses for their students • Certified in Advanced Human Performance Improvement – Organizational Change and Development, Macro-Level Training, Needs Assessment, and Performance Systems Technology • Developed Performance Tools, Training Materials, Just In Time Training, and Knowledge Base to support the employees with their daily tasks • Coached and Motivated the University Faculty during One-on-One Consultation to effectively design online courses • Organized Workshops both In-Class and Virtually using Video conferencing tools • Designed and Developed Online and Blended faculty and student Courses used by the faculty and students at Universities and Organizations Show less

Operations Associate

• Jan 2010 - May 2011

• Created Work order and Break down notifications using SAP • Trained the operators to Operate the machinery used for the production of paper products • Collaborated with engineers, technicians, vendors, and contractors to resolve technical issues that would critically affect the efficiency of machinery, budget, and schedule of the corporation • Generated ideas to Reduce the Cost and Decrease the Downtime of the machinery • Performed as a Team Member by carrying out assigned projects in a timely, diligent, and professional manner and updating them in Word, PowerPoint, Excel, and Visio for reference • Applied LEAN Manufacturing system principles to Achieve Corporate Goals • Gained experience with corporate Engineering technology procedures and processes Show less

Associate Test Engineer

• Feb 2008 - Aug 2009

• CCNA Certified and Worked with Software Developers in Agile Environment to test new features by black-box testing and document problems found during setting up Networks • Created Design Verification Tests, Training Manuals and Software Quality Assurance Procedures for new products and Ethernet Switch applications • Created Ethernet Switch Topology diagrams for Network design documents • Set up Network Test Environment and ran Manual and Automated testing cycles. • Analyzed and Interpreted test data and prepared technical reports using Microsoft Excel for use by engineering and management personnel Show less