Experience

C-TECH for IT solutions

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director

  • May 2021 - Present

• Business Unit Manager - Enterprise Division

  • Jan 2019 - May 2021



Collaboration Solution Architect & Instructor

• Cisco Collaboration Solution Architect & Instructor

  • Jan 2010 - Present

   Part time Instructor For Cisco Courses | Delivering Cisco courses in Egypt, Saudi Arabia, Oman, and Turkey . - Interconnecting Cisco Network Devices Part 1 ( ICND1 ) - Interconnecting Cisco Network Devices Part 2 ( ICND2 ) - Interconnecting Cisco Networking Devices: Accelerated (CCNAX) - Cisco Certified Network Professional Routing and Switching ( CCNP R&S ) - Implementing Cisco IP Telephony and Video, Part 1 v10 (CIPTV1) - Implementing Cisco IP Telephony and Video, Part 2 v10 (CIPTV2) - Troubleshooting Cisco IP Telephony and Video v10 (CTCOLLAB) - Implementing Cisco Collaboration Applications v10 (CAPPS) - Implementing Cisco Collaboration Devices (CICD) - Implementing Cisco Video Network Devices (CIVND2) - Implementing Cisco TelePresence Video Solutions Parts 2 - CCNP Collaboration Boot-camp workshop - Implementing Cisco Voice Communications and QoS v8 (C.Voice) - Cisco IP Telephony 1 v8 ( CIPT1 ) - Cisco IP Telephony 2 v8 ( CIPT2 ) - Troubleshooting Cisco Unified Communications v8 (TVOICE) - Integrating Cisco Unified Communications Applications v8 ( CAPPS ) - Cisco Unified Contact Center Express Deployment v10 ( UCCXD) - Implementing Cisco IOS Unified Communications Part 2 (IIUC2) - Introducing Cisco Voice and Unified Communications Administration v8 ( ICOMM ) Show less



Kolaly Technology

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Presales Manager & Technical Manager

  • May 2018 - Jan 2019

  - Provide business/technical needs to Product Development team for services/products- Provide technical, commercial, and operation model for UCC solutions- Provide technical, commercial, and operation model for Data Center solutions- Deliver HLD and LLD based on customer needs.- Designing Cisco Collaboration and Contact Center solutions.- Design/implementation for Cisco Collaboration- Deliver customer installation & staging support when needed.- Deliver technical consultation for internal team when needed.- Deliver site assessment to the customer.- Plan and organize the team assignments with the functional manager for different projects and customers.- Ensure the quality and on time delivery of all deliverables submitted by the team. Show less

• Senior Collaboration Presales Engineer

  • Jan 2018 - May 2018

  - Provide business/technical needs to Product Development team for services/products- Provide technical, commercial, and operation model for UCC solutions- Deliver HLD based on customer needs.- Designing Cisco Collaboration and Contact Center solutions.- Design/implementation for Cisco Collaboration - Deliver customer installation & staging support when needed.- Deliver technical consultation for internal team when needed.- Deliver site assessment to the customer.- Plan and organize the team assignments with the functional manager for different projects and customers.- Ensure the quality and on time delivery of all deliverables submitted by the team. Show less



Interact Technology Solutions

• Egypt
• IT Services and IT Consulting
• 100 - 200 Employee

• Act as technical Team Leader

  • Mar 2016 - Jul 2016

   Implement Unified Collaboration Solutions. Provide network implementation services and consultations. Create the needed documents for projects Support Customers by solving their issues and troubleshooting their problems. consultancy in the Egypt by providing solutions to customers and trying to solve problems in customers’ existing networks. Consultancy services for interact technology solutions customers in Egypt and abroad in various technologies (Infrastructure, UC and Network Management) Show less

• Senior Network Collaboration Engineer

  • Jun 2015 - Jul 2016

   Implement Unified Collaboration Solutions. Provide network implementation services and consultations. Create the needed documents for projects Support Customers by solving their issues and troubleshooting their problems. consultancy in the Egypt by providing solutions to customers and trying to solve problems in customers’ existing networks.



New Horizons Egypt

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Collaboration instructor

  • Jul 2015 - Mar 2016

   Part time Instructor For Cisco Courses - Interconnecting Cisco Network Devices Part 1 ( ICND1 ) - Interconnecting Cisco Network Devices Part 2 ( ICND2 ) - Interconnecting Cisco Networking Devices: Accelerated (CCNAX) - Cisco Certified Network Professional Routing and Switching ( CCNP R&S ) - Introducing Cisco Voice and Unified Communications Administration v8 ( ICOMM ) - Cisco Certified Network Professional Voice " CCNP Voice " - CCNA Collaboration - Cisco Certified Network Professional Collaboration " CCNP Collaboration " - Cisco Unified Contact Center Express Deployment v10 ( UCCXD) - Implementing Cisco IOS Unified Communications Part 2 (IIUC2) Show less



Over IP Learn

• Senior Network Engineer

  • May 2014 - May 2015

   Implement Unified Collaboration Solutions.  Provide network implementation services and consultations.  Create the needed documents for projects  Support Customers by solving their issues and troubleshooting their problems.  consultancy in the Egypt by providing solutions to customers and trying to solve problems in customers’ existing networks.  Working as instructor for network training courses:  Delivering UC training courses (associate, professional and advanced levels) Show less



Harvest "Training Center"

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Cisco Instructor

  • Apr 2013 - Jul 2014

   Working as instructor for network training courses  Delivering UC training courses (associate, professional levels)  Provide network implementation services  Working as instructor for network training courses  Delivering UC training courses (associate, professional levels)  Provide network implementation services



Part Time Instrcutor

• Cisco Instructor

  • Jan 2011 - Mar 2013

   Working as instructor for network training courses  Delivering UC training courses (associate, professional levels)  Working as instructor for network training courses  Delivering UC training courses (associate, professional levels)