Experience

OrthoSC
• United States
• Medical Practices
• 1 - 100 Employee
• Clinical Assistant

  • Jun 2023 - Present


Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Call Center Representative

  • Aug 2021 - May 2022

  Answering phone calls for reasons varying between billing issues and technical issues, troubleshooting issues, setting up appointments, deescalating irate customers, maintaining a positive attitude I was promoted three times within the short time of being there Reason for leaving was due to medical issues that have since been resolved. Answering phone calls for reasons varying between billing issues and technical issues, troubleshooting issues, setting up appointments, deescalating irate customers, maintaining a positive attitude I was promoted three times within the short time of being there Reason for leaving was due to medical issues that have since been resolved.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Success Manager

  • Mar 2019 - Jun 2019

  Here I would answer phone calls regarding QuickBooks online Advanced, if they wanted to cancel I would attempt to save them, if they were on the Plus plan and wanted to upgrade to advanced, I would upgrade them, if they needed help navigating the website, I would help with that as well. I also would answer general questions about the site. Here I would answer phone calls regarding QuickBooks online Advanced, if they wanted to cancel I would attempt to save them, if they were on the Plus plan and wanted to upgrade to advanced, I would upgrade them, if they needed help navigating the website, I would help with that as well. I also would answer general questions about the site.


Subway
• United States
• Restaurants
• 1 - 100 Employee
• Sandwich Maker

  • May 2017 - Jul 2017

Domino's
• Canada
• Internet Publishing
• 1 - 100 Employee
• Customer Service Representative

  • Nov 2016 - Feb 2017