Marketing Manager

• Jul 2022 - Present

Customer Service Representative

• Jun 2021 - Aug 2022

Customer Service Representative

• Aug 2019 - Jun 2021

Licensed Property and Casualty agent. I was promoted from data entry to customer service representative in six months. I assist and advise clients by breaking down confusing insurance concepts into common terms, I offer assistance to customers in distress by helping them file claims and I handle sensitive personal and financial data in a safe and ethical way. I continue to improve the efficiency of digital systems in addition to my customer service job duties by performing digital organization and converting our collection of physical records to a cloud-based digital system. Show less

Agronomy Intern

• Oct 2018 - Dec 2018

Lived in Ghana from September to December 2018 and adapted to life in a foreign country while interning at Blue Skies and working for a local non-profit. I traveled with the Blue Skies agronomy department to fruit farms producing mangoes, cocoa, coconuts, passionfruit and pineapple among other crops. I participated in farm inspections, fruit testing, and farmer education programs. This experience gave me a broader perspective of global farming methods, helped me develop a deeper cultural appreciation for West Africa and helped me hone my adaptability skills in my professional and personal life. Show less