Halima Saa'diya Umar
Set Advisor at Business School Netherlands- Claim this Profile
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Bio
Experience
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Business School Netherlands
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Netherlands
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Higher Education
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1 - 100 Employee
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Set Advisor
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Jun 2012 - Present
The Set Advisor acts primarily as a facilitator of the learning process by creating conditions which make it possible for students to learn from their own and one another’s experiences, to help them to work effectively and to work constructively on their projects. Responsibilities include: • Empowering students to reach their full potential through coaching, counseling and motivation. • Enhancing program quality with data driven decisions and improvement suggestions. • Maximizing student satisfaction by developing targeted strategies. • Auditing business processes to guarantee best practices are consistently followed. • Delivering seminars and generating detailed course completion reports. Show less
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General Manager
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Jun 2011 - Feb 2013
• Revamped HR policies, leveraging competitive talent strategies and launching performance appraisals. • Established a novel sales strategy with enhanced customer service protocols. • Facilitated annual scholarships in alignment with Corporate Social Responsibility Manifest. • Created an Alumni Association to recognize successful alumni of the Training Institute. • Revamped HR policies, leveraging competitive talent strategies and launching performance appraisals. • Established a novel sales strategy with enhanced customer service protocols. • Facilitated annual scholarships in alignment with Corporate Social Responsibility Manifest. • Created an Alumni Association to recognize successful alumni of the Training Institute.
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Feb 2007 - Jan 2011
• Successfully negotiated and executed a three-phase Education Trust fund contract for school teachers in Nigeria.• Facilitated the NCC Computer Pioneer program tailored to Nigerian schools, in collaboration with technical partners in Manchester, UK.• Partnered with Legenda Group of Colleges to recruit Students from Nigeria to Malaysia for Higher Education Studies.• Conducted yearly SWOT and TOWS analysis to analyze market conditions and identify growth opportunities.• Advanced business product awareness by 80%, leading to a 64% increase in earnings Show less
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Jan 2006 - Jan 2007
• Led operational initiatives to increase performance and customer satisfaction, supported by 23 staff and management.• Established technical solutions, educational programs and capacity building projects.• Expanded marketing operations and developed a profitable sales strategy for top 3 products.• Regularly conducted qualitative and quantitative surveys to gauge customer happiness.
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Education
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Business School Netherlands
Master of Business Administration (M.B.A.), Business Administration and Management, General -
University of Jos, Plateau State, Nigeria
Bachelor's Degree, Biochemistry -
Staff Comprehensive Secondary School, Ajaokuta, Kogi State, Nigeria
High School