Community Manager

• Aug 2021 - Present

Owner

• May 2021 - Present

Community Coordinator

• Feb 2020 - Feb 2021

• Front desk operations management for rent24 members including walk-ins; check-in guests, mailbox service, conference room booking, billing, and 1st tier IT troubleshooting. • Coordinating events for networking, member community building and holidays. • Adapted easily to rent24 proprietary Admin tool which includes CRM and Invoicing systems. • Responding to sales leads generated by rent24 website, affiliated real estate brokers and walk-ins, touring and creating agreements including other new member onboarding communication.

Visitor Information and Event Coordinator

• Aug 2018 - Nov 2019

• Managed front desk for tourists seeking maps and information about New Mexico including providing local favorites and research. Front desk duties also included hospitality for event space clients. • Managed client booking portfolios, touring and creating event space layout, accepting payment on-site, coordinating with any third party event planner and monitoring events. • Promoted both event space including tourism office at state and local tourism or bridal conferences. • Created content for website and newsletter, including social media strategy if Sandoval County approved event space social media.

Executive Board Member

• Aug 2016 - Nov 2019

• Oversee and decision making for San Felipe Pueblo's tribal enterprise which consisted of a Casino, Travel Center and other future economic development. • Analyze enterprise financial documents. • Presented enterprise opportunities, accomplishments and other news to stakeholders. During my years as a Board Member; we hired an outstanding General Manager which included a whole new team of directors to bring our casino back from financial troubles. Had oversight on a multimillion rebranding initiative - San Felipe Casino to Black Mesa Casino and San Felipe Travel Center to Black Mesa Travel Center and Restaurant including building remodels.

Sales Development Representative

• Oct 2017 - Jan 2018

• Cold called outbound leads generated by public restaurant database and received inbound leads with 2-minute average reach time. • Maintained expectations of 150 calls with 2 hour talk time per day. Also sent average 30 emails and 100 text messages per day. • Manage and track personal/team progress with Salesforce software. • Created sales email templates to reach perspective clients based off qualified information using Groove email marketing software. • Cold called outbound leads generated by public restaurant database and received inbound leads with 2-minute average reach time. • Maintained expectations of 150 calls with 2 hour talk time per day. Also sent average 30 emails and 100 text messages per day. • Manage and track personal/team progress with Salesforce software. • Created sales email templates to reach perspective clients based off qualified information using Groove email marketing software.

Records Specialist

• Mar 2017 - Jul 2017

• Performed specialized clerical duties pertaining to the administrative support of DOI/BIA Division Facilities Management Construction. • In a team of 5, effectively completed inventory and data input of 900 boxes of administrative, financial and historical documents into an excel spreadsheet. • Additionally, completed physical inventory of 180 large architectural drawings for department. • Performed specialized clerical duties pertaining to the administrative support of DOI/BIA Division Facilities Management Construction. • In a team of 5, effectively completed inventory and data input of 900 boxes of administrative, financial and historical documents into an excel spreadsheet. • Additionally, completed physical inventory of 180 large architectural drawings for department.

Social Media and Marketing

• Feb 2015 - May 2015

• Wrote SEO content such as press releases, guest blog posts and informational articles for Sprk’d and clients. • Worked with founder in developing a successful search engine marketing campaign. • Worked closely with Sprk’d clients to identify their needs and challenges to provide solution-oriented campaign themes. • Wrote SEO content such as press releases, guest blog posts and informational articles for Sprk’d and clients. • Worked with founder in developing a successful search engine marketing campaign. • Worked closely with Sprk’d clients to identify their needs and challenges to provide solution-oriented campaign themes.

Front Desk Representative

• Oct 2014 - May 2015

• Managed office supplies, vendors, organization and space. • Opened and properly distributed incoming mail • Answered and managed incoming/outgoing calls while recording accurate messages. • Maintained a clean reception area, including lounge and associated areas. • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. • Managed office supplies, vendors, organization and space. • Opened and properly distributed incoming mail • Answered and managed incoming/outgoing calls while recording accurate messages. • Maintained a clean reception area, including lounge and associated areas. • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Sales Associate

• Apr 2013 - Oct 2014

• Brand and Product Knowledge • Assisted customers with questions, problems and complaints in person and via telephone. • Organized racks and shelves to maintain the visual appeal of the store. • Trained and served as a peer coach for new sales associates. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. • Educated customers about the brand to incite excitement about the company’s mission and values. • Brand and Product Knowledge • Assisted customers with questions, problems and complaints in person and via telephone. • Organized racks and shelves to maintain the visual appeal of the store. • Trained and served as a peer coach for new sales associates. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. • Educated customers about the brand to incite excitement about the company’s mission and values.

Social Media Intern

• May 2013 - Dec 2013

• Managed social media platforms for BCKSTGR with company updates, customer interaction and assistance. • Initiated market research studies and analyzed findings. • Analyzed business developments and monitored market trends. • Coordinated art and graphics creation for effective marketing strategy. • Managed social media platforms for BCKSTGR with company updates, customer interaction and assistance. • Initiated market research studies and analyzed findings. • Analyzed business developments and monitored market trends. • Coordinated art and graphics creation for effective marketing strategy.