Experience

Powder House Ski & Board

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Assistant Manager

  • Jul 2022 - Present

  • Count and record safe and drawer transactions • Assign employees daily tasks and lunches • Put out new merchandise and arrange displays • Ensure employees stay focused and are keeping busy • Open and close store • Handle employee disciplinary issues and write ups • Resolve escalated guest situations • Provide support to staff whenever it is needed • Count and record safe and drawer transactions • Assign employees daily tasks and lunches • Put out new merchandise and arrange displays • Ensure employees stay focused and are keeping busy • Open and close store • Handle employee disciplinary issues and write ups • Resolve escalated guest situations • Provide support to staff whenever it is needed



Marriott Vacation Club Ownership II LLC

• 1 - 100 Employee

• Guest Services Associate

  • Oct 2021 - Jul 2022

  • Process all guest arrivals and departures • Provide accurate information about the resort and surrounding areas while delivering a personalized vacation experience for each owner and guest • Maintain communication with owners and guests by answering phone calls and text messages during their stay • Ensure owners and guests have everything they need to make their stay comfortable • Resolve guest complaints • Provide friendly and professional customer service • Review daily contingency reports and verify the accuracy of the content • Assign and transfer calls to relevant departments Show less



Beach Hut Deli

• United States
• Restaurants
• 1 - 100 Employee

• Supervisor

  • Jul 2019 - Oct 2021

  • Open/Close store • Train new employees • Counting the drawer/separating tips • Keeping employees on track with orders to complete tickets efficiently • Prepping stations with produce/meat to ensure store is ready to open • Provide friendly and upbeat customer service • Maintain cleanliness of the restaurant: kitchen, dish pit, lobby, bathrooms • Open/Close store • Train new employees • Counting the drawer/separating tips • Keeping employees on track with orders to complete tickets efficiently • Prepping stations with produce/meat to ensure store is ready to open • Provide friendly and upbeat customer service • Maintain cleanliness of the restaurant: kitchen, dish pit, lobby, bathrooms



Vet Care Pet Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Technician

  • Jan 2019 - Jul 2019

  • Create treatment plans for patients • Collect vitals (Heart Rate, Temperature, Respiratory Rate, and Mucous Membrane color) • Administer vaccines • Draw blood from patients • Fill prescriptions • Record and file all medical records for patients • In charge of “call backs” with any patient reminder • Friendly and respectful client interaction • Multiple cleaning duties throughout the day such as laundry, mopping, refilling stains for slides, cleaning exam room, surgery suite, dental suite and treatment room Show less



Islands Restaurants

• Restaurants
• 400 - 500 Employee

• Server/ Trainer

  • Aug 2015 - Jan 2019

  • Train new host/bussers/servers/expos • Waited tables with a smile and fast service • Worked with a cash drawer and my own bank • Opened and closed the restaurant • Answered the phone and took phone orders • Memorized menu to answer any relevant questions guests have • Train new host/bussers/servers/expos • Waited tables with a smile and fast service • Worked with a cash drawer and my own bank • Opened and closed the restaurant • Answered the phone and took phone orders • Memorized menu to answer any relevant questions guests have