Experience

UPS Healthcare

• United States
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• UPS Healthcare Solutions

  • Mar 2021 - Present



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Solutions Consultant Supervisor

  • Apr 2019 - Mar 2021

• Business Solutions Consultant

  • Apr 2019 - Mar 2021

  • Operating at 1133% of quota as of Q1 2020• Awarded World of Champions Export Winner by operating above commission plan in 3 separate categories• Map business outcomes and requirements to optimal technologies• Engage with large enterprise prospects to identify opportunities for technical and engineering-related advancements• Utilize exceptional listening skills to cultivate and expand client relationships, leading to greater organizational opportunities• Develop and refine processes to support revenue growth• Maintain superior customer service by quickly acknowledging and addressing customer queries, requests, and complaints • Act as an expert on UPS services and products to resolve client issues and provide direction in applying services to client businesses• Maintain information regarding prospective and current customers to develop stronger relationships

• Account Executive

  • Oct 2017 - Mar 2021

  • Compiled weekly sales recaps on achievements, losses, and competitive information• Evaluated data reports measuring performance and revenue growth• Utilized shipping technology and systems for account activity review and customer database sign-ups• Analyzed market conditions impact to identify gaps and strategic areas for improvement• Maintained a strong understanding of organizational leverage over competitor products, services, and technology• Acted as a strategic relationship builder, with focus on customer pipeline and key decision makers

• Sales Planning and Performance Supervisor

  • Jan 2019 - Apr 2019

  • Coordinated with cross-department to mitigate issues directly impacting sales performance• Organized the delegation of tasks and monitored workforce performance to provide constructive feedback and appropriate coaching• Identified business risks, researched and documented information regarding risks, and created reports for senior management• Followed attainable project lifecycles and kept teams on-task to complete milestones according to schedule and deadlines

• Training Supervisor

  • Aug 2016 - Oct 2017

  I did anything that needed to be done correctly and timely.• Reduced employee turnover from 37% to 32% in 2 months• Ensured all company policies and procedures complied with regulatory standards• Oversaw the training of employees to ensure workplace safety• Closely managed employee concerns to retain workforce• Led special projects in regards to employee retention• Assessed results of data analyses, provided credible challenges, and recommended innovative compliance solutions• Maintained and expanded expert knowledge of the competitive and regulatory landscapes, as well as company key challenges• Served as the technical expert regarding compliance laws and regulations to provide direction on complex issues



GW & Son Auto Body

• Account Manager

  • Jun 2015 - Aug 2016



Range Resources

• United States
• Oil and Gas
• 400 - 500 Employee

• Accounting Intern

  • Jan 2015 - May 2015