Haley Maltz, CRME

Area Director of Revenue Strategy at CoralTree Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US

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Credentials

  • Certified Revenue Management Executive (CRME)
    HSMAI
    Jun, 2022
    - Nov, 2024
  • Google Analytics For Beginn
    Google Analytics Academy
    Dec, 2020
    - Nov, 2024
  • Certified Food Safety Manager
    National Registry of Food Safety Professionals
  • STAR Certification in Hotel Industry Analytics (CHIA)
    Educational Institute Certification Commission

Experience

  • CoralTree Hospitality
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Area Director of Revenue Strategy
      • Jan 2023 - Present

    • Director of Revenue Strategy
      • Feb 2021 - Jan 2023

  • Hotel Carlton
    • Revenue Manager
      • Jan 2020 - Feb 2021

    • Sales Manager
      • Aug 2018 - Jan 2020

  • Viceroy Hotels and Resorts
    • United States
    • Hospitality
    • 200 - 300 Employee
    • Sales & Revenue Analyst
      • Oct 2017 - Aug 2018

  • Hotel Rex
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2016 - Oct 2017

  • The Belamar Hotel
    • Manhattan Beach, California
    • Guest Services Supervisor
      • May 2015 - Jul 2016

      -Oversee and ensure accountability in all aspects of the Front Desk team’s performance -Maintain a friendly, cheerful, and professional demeanor at all times, while still providing exceptional personalized service to guests -Monitor and adjust room availability -Create, modify, and cancel reservations over the phone, via email, and in person -Supervise, train, coach and retrain the Front Desk team on systems, processes, procedures, and guest interaction -Handle guest complaints so that the guest is happy and willing to return Show less

  • Cake Crumbs Bakery
    • Production Manager
      • Aug 2013 - Mar 2015

      -Oversee the day-to-day operations at the off-site commissary kitchen-Monitor inventory and ordering-Collaborate with the entire management team to create new revenue building opportunities-Assist the owners in determining new trends-HR paperwork, including payroll and new hires for the commissary

    • Head Cake Baker
      • Sep 2010 - Mar 2015

      -In charge of day-to-day operations involving all things related to cake at the off-site commissary kitchen-Ensuring every cake and cupcake order is baked on time and up to the quality standards of the company-Perform weekly inventory of the kitchen and assist in the ordering process

Education

  • Johnson & Wales University - Denver
    Bachelor of Science (B.S.), Food Service Management
  • Johnson & Wales University - Denver
    Associate of Science - AS, Baking & Pastry Arts

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