Experience

Effingham Health System

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• IT Customer Service Analyst 1

  • Sep 2020 - Present



Citi Trends

• United States
• Retail
• 700 & Above Employee

• Help Desk Anaylst

  • Jul 2017 - Sep 2020

  ·Supported users, maintained the Citi Trends equipment. ·Used VNC to route into computers and registers, Sav400 to unlock users and look up SKU’s for right price on merchandise. ·Installed/troubleshooted equipment: registers, Aerohive switch and Access Point, Mac Mini’s, Monitors, MD Scanners, Pinpads, Printers/fax, DVR, Public View Monitors, and phones. ·Provided IP Addresses, restored passwords for workday, power cycled routers and modems. ·Assured quality and efficient turnaround times.



St. Joseph's/Candler

• United States
• Hospitals and Health Care
• 700 & Above Employee

• PACS Administrator Clinical Round

  • Aug 2016 - Dec 2016

  Supported users, maintained the PACS equipment, triad-software app used ACR, CT Dose, morning checks/cleanups – Ensured completion. Coordinated installation of new equipment, an installation/upgrades of new products/ applications, provided IP address, profile entries for physician’s critical results, and daily indicators. Assured quality and efficient turnaround times Supported users, maintained the PACS equipment, triad-software app used ACR, CT Dose, morning checks/cleanups – Ensured completion. Coordinated installation of new equipment, an installation/upgrades of new products/ applications, provided IP address, profile entries for physician’s critical results, and daily indicators. Assured quality and efficient turnaround times



Georgia Southern University

• United States
• Higher Education
• 700 & Above Employee

• Networking Specialist Clinical Round

  • May 2016 - Aug 2016

  Complete initial set up, software installation and troubleshooting for new computers, printers, and network ports. Set up MAC’s, re-imaged computers, worked with Microsoft Office, provided IP addresses. Complete initial set up, software installation and troubleshooting for new computers, printers, and network ports. Set up MAC’s, re-imaged computers, worked with Microsoft Office, provided IP addresses.