Customer Service Representative

• Mar 2023 - Present

Independent Photgrapher/Designer

• May 2014 - Present

Collaborating with professional organizations to amplify their marketing platforms, helping to expand reach and interest through appealing advertisements Collaborating with professional organizations to amplify their marketing platforms, helping to expand reach and interest through appealing advertisements

Order Processing / Data Analyst

• Jan 2020 - Present

Project Manager

• Jan 2016 - Jan 2020

Primary Responsibilities Include:• Working in conjunction with customers and the sales team on a daily basis• Tracking and managing the status of all open equipment orders in each of the 5 sales territories• Working with vendors and manufacturers, coordinating ship dates and installations to ensure customer satisfaction• Coordinating travel itineraries for executive staff and salesmen• Accompanying the Sales Team to various Trade-shows throughout the Midwest• Organizing travel arrangements and freight shipments to/from the venue• First point of contact for customers approaching the booth space Show less

Customer Service/Accounting Associate

• Aug 2014 - Jan 2016

• Served as the main point of customer contact for all incoming inquiries, orders, and applications • Informed prospects and customers about various products and how to best meet their business goals• Coordinated client orders and transactions through utilization of DDI Inform and CRM software tools • Successfully designed and executed open houses, company events, and offsite gatherings

Recreational/Pre-Team Coach

• Aug 2014 - Apr 2016

• Provided strategic guidance and suggestions for hands-on and successful execution of tasks • Deployed effective communication and mentor ship to aid in skill development and understanding • Created training programs to meet the individualized needs and abilities of each participant • Provided strategic guidance and suggestions for hands-on and successful execution of tasks • Deployed effective communication and mentor ship to aid in skill development and understanding • Created training programs to meet the individualized needs and abilities of each participant

Customer Sales Associate

• May 2011 - Nov 2015

• Operated and understood software required to fulfill transactions, stock inventory, and file orders • Assisted customers in locating products to ensure their in-store experience exceeded expectations • Aided in the storefront’s relocation by way of organization, work flow, and inventory management • Operated and understood software required to fulfill transactions, stock inventory, and file orders • Assisted customers in locating products to ensure their in-store experience exceeded expectations • Aided in the storefront’s relocation by way of organization, work flow, and inventory management