Experience

Shine Talent Group

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Head of Talent

  • May 2022 - Present



Find Your Influence, Inc

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Manager

  • Jul 2021 - May 2022

  In combination with previous role:• Act as primary agency point of contact for high-profile clients• Publish and manage paid media ads through Facebook and TikTok Ad Managers• Oversee Account Manager position• Facilitate onboarding and ongoing education and training• Develop and enhance internal processes due to industry changes• Lead recurring 1:1 meetings with Account Manager to review campaign status, additional needs and learnings to be applied to future campaigns

• Account Manager

  • Nov 2019 - Jul 2021

  • Act as primary agency point of contact for select clients as assigned• Lead marketing strategy and act as an expert resource for clients• Facilitate flow of campaign-related materials within participating departments• Track revisions to campaign and ensure the information is documented and communicated to all team members• Coordinate and manage campaign schedules• Keep Monday.com project management system up-to-date with all project information• Clearly communicate with clients regarding work in progress to keep campaigns moving forward• Curate campaign wrap reports with data analysis, top performing talent and qualitative insights & learnings• Other campaign-related duties as required

• Account Coordinator

  • Aug 2019 - Nov 2019

  • Assist Account Managers with campaign related needs• Curate and review campaign documents• Act as project manager to ensure timelines are met• Take on micro-level influencer campaigns as Account and Influencer Manager to learn internal processes and develop understanding of team roles



Hotel Valley Ho

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Sales Agent

  • Sep 2017 - Aug 2019

  Plus-One Committee Member: One individual from each department is nominated to represent their respective department. Monthly meetings are held to collaborate on new processes, procedures and efforts to improve both guest and employee experiences.• Ensure all reservation calls are answered in a timely, professional, and courteous manner.• Maximize every opportunity to close each reservation call.• Track reservation calls daily.• Ensure all necessary information is received from arriving guests, to facilitate their arrival and comfort prior to and during their stay.• Keep all reservation accounts, traces, and specific requests for each arriving guest up to par.• Pull weekly RevMax reports for leadership team meetings.• Closely track personal conversion revenue month over month and against team members ensure goals are exceeded as top earner.



Camelback Odyssey Travel

• Summer Intern

  • May 2017 - Aug 2017

  • Create pre/post travel documents for clients • Research destinations and creating trip proposals • Host vendor meetings• Create weekly internal newsletter • Create pre/post travel documents for clients • Research destinations and creating trip proposals • Host vendor meetings• Create weekly internal newsletter



Sushi Brokers Llc

• United States
• Executive Offices
• 1 - 100 Employee

• Server

  • Nov 2016 - May 2017

  • Create memorable experiences for each guests from start to finish by providing excellent customer service. • Create memorable experiences for each guests from start to finish by providing excellent customer service.



Culinary Dropout

• United States
• Restaurants
• 100 - 200 Employee

• Hostess

  • Nov 2014 - Oct 2015

  • Provide guests with a welcoming atmosphere upon arrival. • Creative planning and organization used when seating and managing the wait list. • Reservations taken and confirmed daily while helping all other team members as needed. • Provide guests with a welcoming atmosphere upon arrival. • Creative planning and organization used when seating and managing the wait list. • Reservations taken and confirmed daily while helping all other team members as needed.