Haley Bridgewater

Endpoint Administrator at Taylor Bros. Construction Co., Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Indiana, United States, IN

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Dmitri Gusev

It is my honor to recommend Haley Bridgewater, who was an excellent CIT student at Purdue Polytechnic Columbus and made significant contributions to a joint multi-semester team project with the City of Columbus, Indiana. The project involved development of a Web app warning first responders and the general public about the trains on railroad crossings. Haley worked on the project specifications and the app's front end (together with a couple of other CIT students). The app was completed and went live. She overcame serious unexpected technical difficulties to successfully complete her course work in my CNIT 35500 "Software Development for Mobile Computers" class. Haley is an excellent team worker with a positive can-do mentality and constructive outlook.

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Credentials

  • Introduction to Cybersecurity
    Cisco
    Oct, 2022
    - Nov, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Endpoint Administrator
      • Nov 2022 - Present

    • Help Desk/Mobile Device Support Specialist
      • Aug 2018 - Nov 2022

    • UITS Support Technician
      • May 2015 - Aug 2018

      Provide Tier 1 technical assistance via phone, email, chat, and walk-in. Follow-up with clients until a satisfactory resolution is reached. Escalate unresolved issues to the appropriate supervisors, tier 2 staff, and administrators. Update/ create technical documentation for internal and external purposes. Document all customer interactions via a ticketing system. Provide technical advising and troubleshooting support to clients to resolve problems in many areas: #Desktop and mobile platforms including Windows, Mac OS, iOS, and Android. #Central systems such as email, learning management systems, and storage platforms. #Campus networking (wired and wireless connectivity). Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Service Champion
      • Dec 2014 - Jan 2018

      Inventory management Multitask multiple jobs acting as the back-up for all positions Inventory management Multitask multiple jobs acting as the back-up for all positions

    • Dietary Aide
      • Aug 2013 - Sep 2014

    • United States
    • Accounting
    • 300 - 400 Employee
    • Service Champion
      • Dec 2012 - Jun 2013

Education

  • Purdue Polytechnic Columbus
    Bachelor of Science, Computer and Information Technology
    2014 - 2018

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