Account Manager

• Jun 2022 - Present

Consultative Account Manager

• Jul 2020 - May 2022

Responsible for consulting with client contacts to successfully execute their incentive and rebate programs. Extensive experience in project management and requirements gathering. Primary responsibilities include: - Build and cultivate strong relationships with new and current clients - Obtain and maintain a strong knowledge of multiple incentive platforms and products - Analyze client data and drive strategic conversations around program health and proactive recommendations - Create and maintain client specific internal development tickets and production pushes - Acting liaison between internal departments on client’s behalf - Prepare and conduct client kickoff and weekly project status meetings - Create and present client specific onboarding configuration checklists and process flows - Conduct extensive client platform training sessions - Transitioned current clients between incentive platforms via extensive project planning and client expectation management - Consistently deliver new platform enhancements through initial requirements gathering and development ticket management - Create and deliver Quarterly/Annual client Business Reviews Show less

Client Relationship Manager

• Sep 2018 - Jul 2020

Client Services

• Sep 2018 - Jul 2020

• Proactively built, strengthened and retained trusting and lasting relationships with more than 50 clients globally. • Ensuring customer loyalty and annual achievement of sales goals. • Serving as a liaison between clients and providing excellent customer service. • Proactively built, strengthened and retained trusting and lasting relationships with more than 50 clients globally. • Ensuring customer loyalty and annual achievement of sales goals. • Serving as a liaison between clients and providing excellent customer service.

Videographer, Photographer, and Content Creator

• Jan 2018 - Sep 2018

• Design, Research and create content for weekly ads, promotions, and newsletters for both B2B and B2C • Track, analyze, and report performance and pivot creative strategy accordingly • Camera work and editing the final content • Design, Research and create content for weekly ads, promotions, and newsletters for both B2B and B2C • Track, analyze, and report performance and pivot creative strategy accordingly • Camera work and editing the final content

Activations Coordinator

• Oct 2017 - May 2018

- Managed team or 10-12 promotion staff on game days. - Managed activations within concourse, on-court, and in-area elements. - Coordinate distribution of collateral materials on game nights - Prize Fulfillment - select and contact winners for sponsored promotions as needed. - Premium/giveaway - inventory management – prep for games and events as needed - Managed team or 10-12 promotion staff on game days. - Managed activations within concourse, on-court, and in-area elements. - Coordinate distribution of collateral materials on game nights - Prize Fulfillment - select and contact winners for sponsored promotions as needed. - Premium/giveaway - inventory management – prep for games and events as needed

Promotions Team

• Apr 2015 - May 2018

-Manage game day marketing elements which include the effective planning, execution, collaboration with all departments, vendors, and personnel. - Responsible for planning various fundraisers, promotions, and game day operations. - Managing 50+ Dallas Cowboys promotions team members on game day. - Assist in day-to-day management of sponsorship accounts as assigned - Gameday concourse/plaza management - On-Field/ in-stadium promotions - Prize Fulfillment - select and contact winners for sponsored promotions as needed. - Inventory management – prep for games and events as needed - Special Events – Coordinate and provide onsite support for watch parties, community and special events Show less

Marketing Coordinator/ Social Media Planner

• Aug 2016 - Jan 2018

Runner

• Dec 2015 - Apr 2016

I am one of the Producer's assistants. My job entails doing anything I can to make sure the productions runs smoothly and the crew has everything they need. If we need specific materials that they forgot to bring it is my job to run and grab the material from a nearby production studio or store. I am one of the Producer's assistants. My job entails doing anything I can to make sure the productions runs smoothly and the crew has everything they need. If we need specific materials that they forgot to bring it is my job to run and grab the material from a nearby production studio or store.

Server and Hostess

• Jan 2015 - Nov 2015

Waitress

• Nov 2010 - May 2015

Sales Associate

• Sep 2012 - Jan 2013