Hala Osman
Regional Operations Coordinator at Prime Group Facilities Management- Claim this Profile
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Bio
Experience
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Prime Group Facilities Management
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Australia
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Facilities Services
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1 - 100 Employee
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Regional Operations Coordinator
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Feb 2020 - Present
Prime Group is a privately owned cleaning company specialising in providing tailored cleaning solutions to commercial and industrial clients across Melbourne. Prime Group began its operations in 1996 when founders, Wojciech and Hanna Wrzesinski saw an opportunity to provide their local businesses with a personalised cleaning service which represented their personal values of quality, dedication and environmental sustainability. Prime Groups philosophy of delivering a quality and productive working environment for clients staff has seen the company become a preferred supplier to many businesses in a range of industries, demonstrating the universal appeal of the Prime Group service offering. Prime Group is proud to be one of the first cleaning companies in Australia to be certified as a Carbon Neutral organisation. This important environmental initiative also allows our clients to contribute to our goal of environmental sustainability as their decision to partner with Prime Group ensures that their purchasing decisions have zero impact on the environment. Prime Group has also commenced an education program for our clients where we can assist them to improve the impact they make on the environment. This includes providing education and options on waste management and consumables used within their businesses. To achieve carbon neutral certification, Prime Group has partnered with the Carbon Reduction Institute and undergone a comprehensive carbon footprint analysis to determine its annual climate change impact. This included calculating the emissions from energy usage, staff travel, waste, embodied emissions in products and services offered by Prime Group and business flights. As a result, Prime Group was granted the Institute's NoCO2 certification Show less
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Date Crate
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Melbourne, Australia
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Director
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Jun 2017 - Present
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iSelect
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Australia
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Consumer Services
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200 - 300 Employee
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Sales Consultant
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Dec 2012 - Dec 2016
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Spencer and Rutherford
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Chadstone
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Retail Manager
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Jan 2012 - Dec 2012
Achieved continual growth over a 4 month period in a highly competitive market resulting in increased sales by 25% from the previous year through developing a stronger relationship with Chadstone staff, creating stronger market exposure. Responsible for managing team of sales staff to ensure smooth operation of the store and strong customer relations, improving sales figures and reaching KPI’s Organize sales events/ VIP nights and new product launches Inventory management and stock control ensuring less than 1% shrinkage Show less
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RECRUIT2retail AUSTRALIA. Retail Recruitment Specialist.
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Australia
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Staffing and Recruiting
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1 - 100 Employee
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Candidate Resourcer
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Apr 2011 - Jan 2012
RECRUIT2retail AUSTRALIA. Your retail recruitment specialist. Our vision is to: * offer our clients high quality and value for money recruitment solutions which are beneficial to their business. * offer our candidates an outstanding recruitment experience which is beneficial to their career. Our directors and team of recruitment specialists have extensive experience in both retail management and retail recruitment. We understand the unique challenges faced by our clients and candidates in today's employment market. RECRUIT2retail AUSTRALIA have implemented industry best practice systems and processes to ensure we perform the traditional functions of a recruitment business very well, while also having some unique products and services which differentiate us from our competitors and add value to our clients and candidates. We continue to strive to improve and to look for ways to enhance the experience and results that we deliver. RECRUIT2retail AUSTRALIA is a corporate member of and complies with standards set out by the RCSA. The RCSA is the peak body in Australia for the recruitment sector and sets rigorous benchmarks for delivering excellent service to clients and candidates. All RECRUIT2retail AUSTRALIA directors and recruitment specialists are Accredited Professional Recruiters recognised by the RCSA. Maintaining this accreditation ensures that we are proactive in our training, education and continually demonstrate professionalism and ethical conduct to our clients and candidates. Contact the team at RECRUIT2retail AUSTRALIA on 1300 448 820 to see how we can help you find great staff for your business or to discuss how we can help find you your next great retail role Show less
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Manager
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Nov 2008 - Apr 2011
Implemented different strategies and ideas to improve sales and meet targets, through training and meet SME customers at their work place Inventory management and stock control Achieved continual growth over a 8 month period in a highly competitive market resulting in increased sales by 34% from the previous year through developing and maintaining strong relationships with customers and going the extra mile by meeting them after hours Responsible for managing team of sales staff to ensure smooth operation of the store and strong customer relations Responsible for displays and promotion of new products and designed merchandising concepts to gain maximum product exposure Show less
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Toyota Motor Corporation Australia
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Australia
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Motor Vehicle Manufacturing
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700 & Above Employee
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New Car Sales
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Jul 2007 - Nov 2008
Sourced clients for fleet cars and provided exceptional customer service by prompt follow up and delivering cars Ability to build rapport with existing clients to ensure repeat business Meet and exceeded customers needs by bringing the car to their workplace/home for test drives and working around their schedules Worked effectively with different clients to meet there needs Achievement of KPI targets through exceeding monthly sales targets reaching top sales consultant in the dealership Show less
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Burbank
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Australia
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Construction
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200 - 300 Employee
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New Home Sales Consultant
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Sep 2005 - Jul 2007
Provided quotes and prompt follow up for house and land packages Pro active in providing house and land packages for advertising on Domain web site by sourcing and holding land for house and land package quotes Constantly meet and exceeded sales targets Managed building specifications and providing package quotes for clients Oversaw whole process from sourcing land, sighting houses on the block and helping with speciation selection Manage and provide feedback to customers during implementation phase Ensured client follow up during specification selection of floor coverings etc, to maximize customer experience Show less
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Manager
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Jan 2004 - Sep 2005
Constantly meet and exceeded individual and store sales targets and maintained top ten sales consultants for the country Demonstrated willingness to try new ideas and implement different strategies Ability to increase sales revenue by effective up selling and building customer rapport Went the extra mile by delivering phones to customers homes and place of work Kept repeat business by providing great customer satisfaction and follow up with any issues Constantly meet and exceeded individual and store sales targets and maintained top ten sales consultants for the country Demonstrated willingness to try new ideas and implement different strategies Ability to increase sales revenue by effective up selling and building customer rapport Went the extra mile by delivering phones to customers homes and place of work Kept repeat business by providing great customer satisfaction and follow up with any issues
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Manager
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Oct 2001 - Jan 2004
Implemented sales programs and incentives to increase sales revenue Staff training- identified training needs and developed incentives to increase staff productivity Consistently met and exceeded sales targets Delegation of responsibilities to ensure deadlines are meet Implemented sales programs and incentives to increase sales revenue Staff training- identified training needs and developed incentives to increase staff productivity Consistently met and exceeded sales targets Delegation of responsibilities to ensure deadlines are meet
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Education
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Swinburne University of Technology
Certificate IV, Human Resources Development