HAKDONG LEE
Operations Manager at Grand Hyatt Incheon- Claim this Profile
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Bio
Experience
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Grand Hyatt Incheon
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South Korea
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Recreational Facilities
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1 - 100 Employee
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Operations Manager
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Aug 2022 - Present
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Conrad Seoul
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대한민국 서울
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Assistant Food Beverage Manager
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Oct 2012 - Jul 2022
• Responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. • Achievement these through the key strategies of planning, controlling, organizing and marketing. • Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives. • Participate pre-opening 10G, TNB, Vvertigo in Conrad. • Monitor all costs and recommend measures to control them. • Monitor and control vacation planning for the department. • Monitor, control and minimize overtime for the department. Show less
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Club MOW
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South Korea
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Spectator Sports
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Outlet Manager
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Sep 2009 - Oct 2012
• Overseeing all aspects of this two types meal period lunch, dinner and weekend brunch. Managing lounge bar on day time and classic bar on night time goes smoothly and effectively. Ensuring guest satisfaction and maintaining high level of service quality through training and coaching 10 full time employees • Overseeing all aspects of this two types meal period lunch, dinner and weekend brunch. Managing lounge bar on day time and classic bar on night time goes smoothly and effectively. Ensuring guest satisfaction and maintaining high level of service quality through training and coaching 10 full time employees
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Pullman Port Douglas Sea Temple Resort & Spa
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Australia
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Hospitality
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1 - 100 Employee
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Team Leader
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Apr 2007 - Apr 2009
• 3 outlets work experience (Aqua restaurant, Pool bar, Room service) • Proactive work in close cooperation with Outlet Managers • Maintain good working relationships with colleagues and all other departments • 3 outlets work experience (Aqua restaurant, Pool bar, Room service) • Proactive work in close cooperation with Outlet Managers • Maintain good working relationships with colleagues and all other departments
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롯데호텔 잠실
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대한민국 서울
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Food Server
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Oct 2005 - Jul 2006
• Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table. • Works harmoniously and professionally with co-workers and supervisors. • Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table. • Works harmoniously and professionally with co-workers and supervisors.
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Education
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Ajou University(아주대학교)