Business Partner

• Jan 2022 - Present

Sales and Marketing Director

• Sep 2018 - Sep 2020

Country Sales Manager - Special Equipment

• Aug 2017 - Aug 2018

Country Commercial Manager

• Mar 2014 - Jul 2017

Led the agency commercial & customer service function transformation to become a significantly more agile organization and enabling UASC Turkey to become a performance leader both internally, among global UASC offices, and externally to build the UASC brand in Turkey. The entity has grown %62 on volume and %80 on revenue during 2014-2017 period. This performance is achieved by; • Taking advantage of new service opportunities to strengthen and grow the UASC TR book of business and UASC brand in the market • Continual optimization of the sales & customer service functions to deliver on promises. • Proactive attitude towards risk management and diversification of client base. • Active Leadership of both sales and customer service teams with more than 50 FTE Show less

Country Sales Manager

• Aug 2008 - Feb 2014

– Leader for Safmarine Turkey Sales organization, managing and coaching sales team on both forwarder, direct and key account customer segments– Delivering assigned volume, revenue and other strategic targets as a member of Safmarine Black Sea Cluster Management team– Develop Sales Pipeline mindset supported by effective coaching and competency development– Establish Account strategy and planning for key accounts– Coordinate with cluster/center commercial team on product development– Recruit and develop sales people and build a talented organization– Setting clear and actionable strategy/targets for the sales team and develops innovative plans to achieve goals in line with the global strategy.- CRM via Salesforce.com Show less

Sales Executive and Business Development

• Jun 2004 - Jul 2008

– Manage assigned Customer portfolio and maintain a successful relationship with the existing and new customers– Generate new business and customer opportunities in adherence to strategic guidelines– Contract management/negotiation for assigned customers– Responsible for delivering best customer experience– Responsible for end to end sales process including qoute, follow up on outstanding freight etc.– Develop market knowledge and follow up on competition services

Sales Executive and Customer Service

• Apr 2002 - Jun 2004

– Manage and develop assigned customer portfolio in South Marmara Region– Responsible for customer experience both for export and import processes

Customer Service Representative

• Feb 2002 - Apr 2002

Responsible for customer experience by managing the end-to-end shipment process in compliance with all company procedures and regulatory requirements